Ontic, a software provider delivering Connected Intelligence to unify how corporate security professionals manage threats, mitigate risks, and strengthen businesses, announced a significant expansion of its Integrated Research and Incidents, Investigations, and Case Management products.
From incident to investigation, the purpose-built solutions automate, centralise, and streamline workflows, giving corporate security professionals greater speed, efficiency, and connected intelligence to mitigate potential threats and impact critical business decisions with swift case resolutions.
Ontic’s case management
“Because many investigation teams still use outdated systems that lack flexible workflow configurations and limited metrics reporting, they struggle to provide meaningful insights on case progress and resolution, and often spend days assembling critical information,” said Manish Mehta, chief product officer, Ontic.
“The advanced research tools we have woven into Ontic’s case management product deliver a better way to work, empowering investigators to conduct quick, thorough research directly within a case. Corporate security teams can quickly triage incidents, surface critical findings, implement consistent, detailed reporting, and modernise their programs, further strengthening their roles as trusted protectors of the business and its people.”
Corporate security and asset protection
“We had a four-person corporate security and asset protection team responsible for tracking an increase in workplace violence, fraud, and theft-related incidents at more than 50 of our distribution centres and multiple corporate office locations,” said Steve Slyter, senior director of corporate security and asset protection at United Natural Foods, Inc.
“Using Ontic for our research, investigation, and case management needs has saved us millions in recovery and cost avoidance and has helped our team grow to 16 because we can consistently show how our work mitigates concerns before events occur.”
Ontic’s new capabilities
Ontic’s new, expanded Integrated Research and Incidents, Investigations, and Case Management capabilities include:
- Always-on automated monitoring with real-time alerts: Notifications regarding new signals that may impact active and dormant cases and inform critical, time-sensitive decision-making.
- Incident-to-Investigation workflows: Connected workflows for accelerated triage and enforced case management best practices.
- Connected incident intake forms: Configurable information collection when incidents are reported for consistent and automated processes.
- Federated research: Single query search for multiple sources of public records data that saves hours of work and ensures greater relevance.
- Social footprint research: Scalable search that cross-references known data points with thousands of online profiles to uncover, validate, and resolve aliases to personal identities.
- Alternative social media: Data from increasing mis/disinformation and extremist activity on unmoderated platforms for emerging threats not visible on mainstream social media sources.
- Comprehensive, real-time public records and legal case data: Access to continuously expanding intelligence and business data from trusted sources through the Ontic Connected Ecosystem program.
