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International SOS, the world’s pioneering medical and travel security services company, has announced a strategic alliance with Ontic, a software provider delivering Connected Intelligence to unify how corporate security professionals manage threats, mitigate risks and strengthen businesses.

The two companies will jointly develop security software solutions that fortify workforce resilience and allow organisations to operate more efficiently and securely.

Security assistance capabilities

International SOS will leverage Ontic’s pioneering security software together with its medical capabilities

Through the partnership, International SOS will leverage Ontic’s pioneering security software together with their global medical and security assistance capabilities and network, comprehensive intelligence and insights, and 23 years of travel tracking technology to effortlessly fulfil Travel Risk Management and Critical Event Management needs for organisations. 

The unified offering will strengthen the ability of corporate security professionals to manage threats, mitigate risks, activate crisis response, and ensure the safety of employees on a global scale.

Risk management solutions

International SOS prides itself on setting the standard for unparalleled travel risk management solutions and that commitment comes with evolving our impactful offerings and tools as the global security and health landscape continuously change,” said Jarrett Michau, Chief Executive Officer, Americas Assistance at International SOS.

Ontic’s purpose-built software and technology expertise will propel our workforce resilience platform and services into territories the industry has yet to explore, setting a new global standard for safeguarding employees.”

Event management solutions

The enhanced user-friendly travel risk and workforce event management solutions will empower organisations to safeguard their global workforce by offering increased customisation, configurability and new monitoring capabilities, including but not limited to:

  • Real-time risk alerts: Immediate and more comprehensive notifications of incidents that may impact travellers, with configurable alert settings
  • Interactive geovisualisation: View layered maps of affected areas, people, and assets on an intuitive and customisable map interface
  • Personalised communication tools: Tailor messages with company branding and situational relevance for effective communication with employees
  • Travel data, insights and reporting: Track employee travel itineraries and travel paths to generate reports on potential risks before, during, and after trips
  • Automated response protocols: Set predefined workflows that trigger automatically during an incident to ensure a rapid and appropriate response
  • Integrated third-party source data: Incorporate real-time feeds from multiple sources.

Enhance protection

Our strategic partnership will transform how organisations protect their most valuable asset — their people,” said Lukas Quanstrom, Chief Executive Officer of Ontic.

Too many incomplete or cobbled-together offerings in the market today make the work harder for companies. By combining the expertise of two industry pioneers, this collaboration will deliver complete, modern, and extensible solutions for clients looking to elevate their duty of care and enhance protection for their employees.”

Preview of the partnership

This collaboration underscores both companies' commitment to enhancing travel risk management, crisis response, and critical event management, delivering a best-in-class service and technology platform that meets the evolving needs of global businesses. 

A preview of the partnership and new solutions will be showcased at GSX 2024 at the International SOS booth (#2751) from September 23rd to 25th in Orlando, Florida, with full capabilities to be rolled out in future phases.

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