iDenfy enhances Transparent Care's healthcare staffing security

iDenfy, a Lithuania-based AI-powered identity verification, fraud prevention and compliance tool provider, has partnered with Transparent Care, an American-based innovative healthcare staffing platform designed to help hospitals hire nurses and other specialists.

This collaboration aims to enhance the identity security of Transparent Care's staffing services to avoid any fraudulent identities, forged ID documents and other illegal activities.

Transparent Care team

Transparent Care operates within the healthcare staffing industry, connecting hospitals with reliable and thoroughly vetted nurses through its online platform. Usually, the healthcare staffing sector faces numerous challenges, such as high turnover rates, inefficiencies, and rising costs. However, the healthcare staffing company uses this opportunity to provide unique and efficient solutions for hospitals.

Healthcare staffing company uses this opportunity to provide unique and efficient solutions for hospitals

The platform offers screening services to check candidate backgrounds and get the most professional nurses while ensuring a smooth collaboration with hospital partners. According to the Transparent Care team, this is all done while meeting the needs of the client and reducing overhead costs.

Integration into the Transparent Care system

To meet Know Your Customer (KYC) compliance requirements, Transparent Care wanted to adopt a fully automated identity verification solution that would have both government-issued ID document checks and selfie checks. These features were mandatory not only for security reasons but also to ensure a simple and swift onboarding process and make a good first impression on the healthcare professionals on the platform. As a result, Transparent Care selected iDenfy for its robust and comprehensive identity verification solutions, which were crucial for maintaining the platform's trust and ensuring hospital staffing reliability. 

Currently, iDenfy's automated biometric identity verification solution integration into the Transparent Care system allows the healthcare staffing service provider to minimise verification security loopholes and ensure that only the real candidates are taking the demanded roles to help hospitals. Their ID documents are checked within seconds and then a picture of the person’s face is matched against the photo on their document.

iDenfy’s identification system 

Newly integrated software assures that no deepfake videos or fraudulent generative AI forms

The newly integrated software ensures that no deepfake videos or fraudulent generative AI forms are accepted. According to iDenfy, this is vital, as AI is getting more sophisticated in terms of the general public, which has access and learns to build more complex attacks during the verification process. 

This switch to a fully automated KYC solution speeds up the staffing onboarding process and enhances accuracy as iDenfy’s identification system uses the latest face recognition algorithms to protect companies against any fake photos or even fraudulent videos. iDenfy’s verification system can extract information from over 3,000 identity documents across 200 countries and territories, offering precise document analysis with a 99.99% success rate and a manual reviewer team to oversee suspicious registrations and guarantee accuracy, minimising system errors and fraud attempts. 

AI-based face authentication 

Additionally, the simple integration of iDenfy’s software with Transparent Care's existing systems ensures a smooth onboarding process, reducing friction by communicating via API with payroll and time tracking software as well as helping to stay compliant with various regulatory requirements.

Integration of iDenfy’s software with Transparent Care's existing systems secures a smooth method

It’s worth mentioning that iDenfy’s goal is to reduce instances of identity fraud and ensure only legitimate professionals can access the platform so the partner can always be protected as well as updated with necessary regulatory requirements, positioning it as the only healthcare staffing agency that integrates an extra layer of AI-based face authentication into its platform to enhance security. In the future, by linking hospitals with highly qualified and vetted healthcare providers through its innovative platform, Transparent Care seeks to continue to improve patient care and provide the best possible service.

iDenfy's identity verification technology

"Security and trust in healthcare are our top priorities, and iDenfy's identity verification technology meets our high standards. This partnership enhances our platform's onboarding processes seamlessly and comprehends our vision," said Ricardo de Leon, the CEO of Transparent Care.

"Our combination of document and selfie verification technology will help Transparent Care enhance their security measures, ensuring that only legitimate professionals are onboarded and maintain compliance with the highest regulatory standards," said Domantas Ciulde, the CEO of iDenfy.