Honeywell Building Technologies (Honeywell) has announced the launch of its new Catalyst Partner Program (CPP), a customer-centric global framework, to better support the growth and success of its system integrator, distributor and original equipment manufacturer (OEM) partners.
The new global framework streamlines previous channel partner programme experiences across the Honeywell Fire, Security and Building Management Systems (BMS) businesses to help improve end customer standard of care and create greater efficiencies through a new digital platform.
Catalyst Partner Program (CPP)
Designed with the intent to improve customer experience touchpoints and better meet end customers’ needs, CPP leverages best practices from the previous programmes and helps drive business growth for channel partners, while aligning shared strategic goals. It includes a new digital Partner Relationship Management (PRM) platform that offers partners a digital resource to manage their portfolio, as well as track their progress, incentives and benefits.
“The Catalyst Partner Program is the next step in our customer-centric journey, to better support our global channel partners’ needs in a transparent, consistent and accessible way,” said Jurgen van Goethem, President of Commercial Fire and Security for Honeywell Building Technologies.
Integrated approach to grow businesses
The CPP and PRM dashboard offer our partners a more integrated approach to grow their businesses"
“The CPP and PRM dashboard offer our partners a more integrated approach to grow their businesses, gain product knowledge, and provide better customer service.”
The Catalyst Partner Program features a tiered approach to support participants’ achievements and recognises the performance of channel partners, based on capability, strategic alignment and buying behaviours. The tiered levels of rewards and recognitions increase, based on sales volumes, business results, customer service, product training and engagement. Benefits, such as account service levels, preferred pricing and marketing support correlates with the partner’s programme tier.
CPP supported by Honeywell’s e-commerce platform
The launch of CPP furthers Honeywell’s efforts to make it easier for channel partners and customers to work with the organisation.
It is supported by MyBuildings.Honeywell.com, an e-commerce platform that provides customers with direct product purchasing access and the My Honeywell Buildings University (MyHBU) education portal, which provides channel partners and customers with more than 350 instructor-led courses, and on-demand content, about Honeywell Fire, Security, and BMS products.
Customised, easy-to-use experiences
The platforms provide customised, easy-to-use experiences, and helps customers remain current with product and critical industry certifications that they need to respond to business.
- Network / IP
- Electronic security systems
- Office security systems
- Office security
- Application security
- Physical security
- Commercial security
- Perimeter security
- Private sector security
- Security management
- Security policy
- Security devices
- Security installation
- Security access systems
- Asset tracking
- Electronic access control
- Building security
- Facility security
- Public security
- Door access control
- Security software
- Security service
- Physical Security Information Management (PSIM)
- IP security solutions
- Security communication
- Integration software
- Perimeter protection
- Cyber security
- Corporate Security
- Fire Safety
- Data Security
- Incident Management
- Security Assessments
- Cloud security
- Mobile access
- Touchless Security
