Everbridge provides the critical event management platform to help organisations manage the full lifecycle of a crisis

The UK Government is consulting on plans to introduce a new law requiring operators of public spaces to consider the risk of a terrorist attack and take proportionate and reasonable measures to prepare for and protect the public from such an attack.

Under the proposals outlined in the consultation document, those responsible for a publicly accessible location will have a ‘protect duty.’ The protect duty would apply to certain publicly accessible locations, widely defined as ‘any place to which the public or any section of the public has access, on payment or otherwise, as of right or by virtue of express or implied permission.’

Publicly accessible locations

Publicly accessible locations include a wide variety of everyday locations such as: Sports stadiums, festivals and music venues, hotels, public houses, clubs, bars, casinos, high streets, retail stores, shopping centres, markets, schools, universities, medical centres, hospitals, places of worship, government offices, job centres, transport hubs, parks, beaches, public squares, other open spaces. This list is by no means exhaustive, but it does demonstrate the diverse nature of publicly accessible locations.

To manage these challenges, some organisations are relying on guarding and manual solutions or processes

Organisations responsible for publicly accessible locations have many challenges they need to overcome while at the same time ensuring that safety and security is visible, yet non-intrusive. To manage these challenges, some organisations are relying on guarding and manual solutions or processes, whereas other organisations have invested heavily in diverse security technologies: CCTV, access control, intruder alarms, fire detection, intercoms and more.

Managing public safety

Effectively managing public safety and security is difficult and can be costly. Potential liabilities are something to seriously consider, based on forthcoming regulation and prevailing public expectations. When a critical event unfolds public reactions can be difficult to safely manage, however this is now a must do. Public space operators need to get the right information to the right people at the right time to protect all people, including every single member of the public.

Their work with public and private sector clients around the world has enabled them to understand ‘protecting the public’ challenges and offer solutions that meet the specific requirements. Public space operators and organisations must keep track of all emerging threats and assess the potential impacts of when, not if, they will experience a critical event.

Unpredictable threat environment

Security executives have the challenge of protecting people, facilities and assets

With an increasingly complex and unpredictable threat environment, it has never been more imperative to act faster. With more complete intelligence, organisations can increase their speed and decisiveness to assess risks and prevent those risks from harming people or disrupting operations. Leisure and entertainment is a prominent UK industry, that is also one of the most vulnerable to safety and security threats.

Security executives have the challenge of protecting people, facilities and assets, while also maintaining friendly and welcoming services to visitors. Public venues and retailers must provide non-intrusive client safety and security. For the would-be criminal, safety and security provision should be a visible deterrent. Balancing these needs is where Everbridge can help organisations. Everbridge provides the critical event management platform to help organisations manage the full lifecycle of a crisis.

Facilitating device activation

Their platform correlates events from disparate safety and security systems into a common operating picture to focus people’s attention on what really matters. The platform provides users with actionable alerts, next step actions, and automated reporting to better manage risks, ensure compliance with operating procedures and support the business continuity.

Automated workflows ensure rapid, consistent responses, reducing the risk of human error

Automated workflows ensure rapid, consistent responses, reducing the risk of human error. It also facilitates device activation to ensure they are always in operational control and protecting the people. Dynamic reports and dashboards provide real-time actionable insights for the operations teams and senior executives.

Benefits include:

• Real-time situational awareness.
• Reduces risk.
• Accelerates response times.
• Avoids technology lock-ins.
• Prevents information overload.
• Keeps stakeholders informed.

With Everbridge, the organisation can deliver the public protect duty. Now and in the future.