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Elite Interactive Solutions, a remote video guarding pioneer using proprietary intelligence and integration to achieve proven crime prevention, is proud to announce the company has been named winner of the TMA Monitoring Technology Marvel Award.

Established by The Monitoring Association in 2018, the Marvel Award recognises professional monitoring centres and solutions providers for the innovation and/or implementation of cutting-edge technology. Vying for the honour against two very prominent finalists, Elite Marketing Director Scott Goldfine accepted the award during a virtual presentation on April 18.

Latest in AI and analytics

Elite represents a paradigm shift in the provision of security, generating revolutionary levels of preventing crimes and losses. Elite’s Security Operations Command Centre leverages video surveillance monitoring incorporating a sophisticated, fully integrated technology stack featuring custom calibrated analytics and artificial intelligence along with forensically engineered site system designs to eliminate the “noise” and never miss an event. 

Elite represents a paradigm shift in the provision of security, generating revolutionary levels

"Achieving true crime prevention has been my ambition for decades, but it has only truly become possible the past few years as the technology finally caught up to fully enable my vision,” says Elite CEO & Founder Aria Kozak, who on April 10 was inducted into the Security Industry Hall of Fame. “By strategically implementing and custom calibrating the latest in AI and analytics, the remote video guarding results Elite and its monitoring command centre-in terms of direct daily crime preventions and police assistance in arrests and detainments-have been extraordinary and previously unattainable.”

Elite’s remote-guarding

By fully leveraging technology and expertise, Elite is the first monitoring provider to completely eliminate false alarms reported to police. Through Elite, police experience zero false alarm-driven dispatches. Furthermore, Elite’s remote guarding acts as a live eyewitness to the scene as police respond to help them be prepared and proceed much more safely.

During 2023, 102 million hours of video and audio data streamed into Elite’s monitoring centre. Due to its pioneering-edge technologies, monitoring agents only had to review 55,200 of those hours. From that, they handled 73,000 incidents without police dispatch. The approximately 1,700 times police were dispatched led to more than 1,000 arrests/detainments. All that was accomplished with no false alarms to police. 

Monitoring Technology Marvel program

Monitoring Technology Marvel program offers were secretly reviewed and assessed by a panel

While it’s true the technology has come of age, it’s important to remember it is merely a tool that is only as effective as the methodologies, personnel and partnerships in place to deliver the total, interconnected solution. Often, less is more,” adds Kozak. “With how Elite has proven what is now possible for our great industry, I could not be more excited about its future and our ability to continue to innovate even more. Given that, having Elite additionally validated in being named the 2024 TMA Monitoring Technology Marvel Award winner could not be more gratifying. Our team is thoroughly honoured!"

Monitoring Technology Marvel program submissions were confidentially reviewed and evaluated by a panel of independent, tech-centric judges. Entrants’ materials were weighed and graded using the following criteria: innovation and originality (25%); effectiveness and efficiency (25%); client impact and market response (20%); evidence-based results (15%); and scalability and adaptability (15%).

Crime and catastrophe prevention

Elite CTO Jonathan Kozak adds, “This recognition lines up with our core directives for efficiency and effectiveness, so it hits right at our pride point. At Elite Interactive, we are passionate about achieving real solutions in crime and catastrophe prevention. The technologies are tools in the hands of users, and the real efficiency and effectiveness matures when those users have the right methods and the right mission.”

According to TMA, “To be competitive today, professional monitoring centres are enhancing processes and expanding services in new, unique ways. The Marvel Award is one way to gain recognition for your company, your brand, and for your amazing, talented team.”

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