Download PDF version Contact company

Dahua Technology, a video-centric smart IoT solution and service provider, is extending its current warranty to 5 years. Selected project-based Dahua products shipped on January 1, 2022, onwards are covered by the upgraded 5-year warranty, free of charge.

Free of charge warranty

Dahua Technology has always placed utmost importance on product quality and customer service. We constantly do our best to ensure that our products have reliable quality, strong performance, and innovative functions,” says Mr. Bob Chen, the Vice President of Dahua Overseas Business Center.

To optimise the cost for customers and further enhance the usage value of our products, we are extending the warranty of some product lines to five years, free of charge,” he explained.

Service policy

This service system can help ensure that customers enjoy the five-year warranty service without worries

The implementation of this 5-year warranty is supported by Dahua’s global marketing and service network system.

Over the years, the company has established 57 overseas subsidiaries, representative offices, and service networks in the Asia Pacific, North America, Europe, Africa, and other regions, and has set up more than 150 authorised customer service stations. This exceptional service system can help ensure that customers enjoy the five-year warranty service without worries.

Products included

List of products covered by the 5-year warranty:

Products with 5 year warranty

5-year warranty policy

This new 5-year warranty policy is free for all customers and does not require any extra payment, providing them with peace of mind after their purchase.

Dahua Technology will continue to provide high-quality products, an excellent global service system, and a stable supply of raw materials so that customers can avail longer product value without breaking their budget.

Download PDF version Download PDF version

In case you missed it

What will be the big news for security in 2025?
What will be the big news for security in 2025?

2025 is likely to see further advancements in artificial intelligence, with potential impacts on various aspects of society, including the security industry. The new year will also...

How did security change for the better in 2024?
How did security change for the better in 2024?

2024 was a year of significant challenges and remarkable progress in a world that is more interconnected than ever. Global collaboration continues to point the way toward continuin...

Keyless security with ASSA ABLOY at Helsinki Airport
Keyless security with ASSA ABLOY at Helsinki Airport

Managing access to and around Helsinki Airport is a complex task. Around 15,000 people work there daily pre-pandemic passenger numbers hovered around 60,000 to 70,000. Challenges...

Quick poll
Which AI-powered capability will dominate in the years ahead?