ConnectWise, the world’s pioneering software company dedicated to the success of IT solution providers (TSPs), has announced innovations for its suite of cybersecurity management solutions, including automated remediation for cybersecurity leveraging the ConnectWise Asio™ platform.
Enhanced features
The ConnectWise SaaS Security™ workflow engine offers enhanced alerting for threat detection, and comprehensive monitoring, alerting, and incident response for Microsoft 365 environments.
ConnectWise Cybersecurity Management solutions empower TSPs to protect their cybersecurity tech stack end-to-end more efficiently.
SaaS Security workflow engine
TSPs can increase cybersecurity coverage while meeting or exceeding service-level agreements
The SaaS Security workflow engine provides workflow orchestration and robotic process automation (RPA), enabling cybersecurity engineers to eliminate manual tasks through configurable triggers and actions.
The workflows can trigger cybersecurity alerts, create tickets, and escalate remediation issues. TSPs can increase cybersecurity coverage while meeting or exceeding service level agreements (SLAs).
Automated remediation of cybersecurity threats
"Powered by ConnectWise Asio, our new automated workflows strengthen partner cybersecurity while increasing productivity," said Raffael Marty, Vice President and General Manager of cybersecurity at ConnectWise.
"ConnectWise leverages hyper automation and RPA to help TSPs configure triggers and actions for automated remediation of cybersecurity threats.”
SIEM solutions
Enhancing threat detection through enhanced alerting within the SIEM gives TSPs improved visibility
As part of its suite of Cybersecurity Management innovations designed to improve threat detection, ConnectWise announced enhanced alerting for its security information and event management (SIEM) solutions. The solution generates high-fidelity alerts, making it clear which incidents are a priority and which are irrelevant, saving investigation and triage time.
Enhancing threat detection through enhanced alerting within the SIEM gives TSPs improved visibility and proactive response to potential security incidents.
Monitoring and security dashboards
ConnectWise SIEM™ is also expanding its monitoring coverage for Microsoft 365 environments with pre-built dashboards that offer out-of-the-box event notifications and investigations.
SIEM monitoring and security dashboards for Microsoft services include Sentinel, Entra ID, Microsoft Security, email threats, risky user identification, Microsoft 365 licensing, and more.
Leveraging AI
Enhanced Microsoft 365 monitoring also complements ConnectWise MDR with Microsoft Defender for Business"
“Enhanced Microsoft 365 monitoring also complements ConnectWise MDR with Microsoft Defender for Business,” continued Marty.
"We're committed to helping TSPs protect their clients' businesses from cyber threats, and we're proud to offer these innovative solutions that leverage AI to make cybersecurity more efficient and effective."
Cybersecurity practices
ConnectWise makes it easy for TSPs to build and grow their cybersecurity practices. The company recently announced it provides more endpoint protection options and flexibility for TSPs when selecting preferred endpoint detection and response (EDR) solutions.
The ConnectWise Cybersecurity Management portfolio has become available.
