Userful Corporation News

Userful Corporation, a global pioneer in IT solutions and data visualisation, has achieved SOC 2 certification for its Infinity Platform and Global Cluster Manager solutions.  This certification underscores its commitment to secure data management and compliance in critical operations environments. This achievement demonstrates Userful’s dedication to maintaining a high level of security, integrity, and availability for its customers and partners.  Userful’s secure infras...

Userful Corporation, a global pioneer in IT solutions and data visualisation, announces enhancements to its Quad-Play solution on the Userful Infinity Platform, a SaaS-based operation centre solution, that requires no proprietary hardware.  “We’ve added features that empower Control Room operators to excel,” said John Marshall, CEO, Userful. “Our Quad-Play solution now enables operators to manage all control rooms from a single point, improve content display switchi...

Userful Corporation, a provider of the renowned software-defined data visualisation platform, announced the appointment of Jeff Metcalf as the company’s new Chief Financial Officer (CFO). Userful’s executive team Mr. Metcalf brings over 20 years of finance and accounting experience to his new role as CFO, as well as extensive technology leadership experience. Prior to joining Userful, Mr. Metcalf held key finance leadership roles as VP of Finance and divisional CFO, working for Cal...

Userful Corporation™, a provider of IT solutions for core enterprise operations, announced Convergint, a global systems integrator dedicated to delivering exceptional IT service excellence worldwide as a Platinum IT Channel Partner.  This strategic partnership provides pioneering-edge solutions for modernising operations in various mission-critical environments globally, from SLED, healthcare, manufacturing, utilities, airports, and banking/finance industries. Platinum Partner &ldq...

Userful™, a pioneering provider of IT solutions for core enterprise operations, has announced seven industry-first enhancements for its Infinity Platform that was launched spring of 2023. Scalable, and secure platform Userful’s software-defined AV over IP platform provides a full suite of integrated AV applications built on an IT infrastructure that is centrally managed, scalable, and secure.  It eliminates the operational silos and complexities inherent in traditional AV dep...

Userful™, a provider of solutions for core enterprise operations, has announced that the new Userful Infinity Platform™ will harness the advanced capabilities of NVIDIA GPUs to improve the performance and functionality of its platform. The Infinity Platform is Userful’s latest offering, a revolutionary new solution that combines audio-visual (AV) enterprise services with machine learning, computer vision, and advanced computing. This platform is capable of handling a wide rang...

Userful™, a provider of solutions for core enterprise operations, announces the Userful Infinity Platform™, a unified AV as a Service (AVaaS) platform that combines a suite of AV applications, centralised AV management, and API integration with related Industry 4.0 applications. Userful has been committed to interconnecting any enterprise application from any source to any screen. The Infinity Platform provides all of this through a single pane of glass for IT departments. The Use...

Userful Corporation, the Platform-as-a-Service (PaaS) provider in the Enterprise AV-over-IP market, has introduced a new set of advanced operator workstation capabilities for its software-defined AV-over-IP platform. The features, called uConduct, are part of the next-generation Diamond Decisions operations centre application providing advanced situational awareness and critical decision-making while empowering proactive communication and response times. Userful Diamond Decisions application...

Userful Corporation, the renowned Platform-as-a-Service (PaaS) provider in the Enterprise AV-over-IP market, announced the launch of its new Ecosystem Partner Program aimed at strengthening the integration and interoperability between Userful and the world’s leading companies, delivering enhanced solutions for mission-critical environments.  Ecosystem Partner Program Userful's Ecosystem Partner Program provides opportunities for solution validation and helps technology partners enha...

For an enterprise, addressing cyber security requires that stakeholders have immediate access to critical information compiled from multiple sources and presented where and how they need it. Various data sources monitor the cyber security status of a company’s computer systems to provide real-time visibility. Aggregating that data into visual dashboards and presenting it to operators enables any cyber security problems to be flagged quickly and resolved. Software system enhances cyber se...

Audio-video technologies have historically been a silo in the enterprise, separated from the larger network infrastructure by their use of analogue, hard-wired and proprietary connections. Software-defined system However, AV devices such as video walls and corporate signage add more value to security and emergency response operations when they are connected to the larger IT network and can interface seamlessly with other systems. That’s the approach provided by Userful, which offers a s...

Userful Corporation, a globally renowned provider of software-defined networking solution for the enterprise AV-over-IP market, has been named the leader in global sales of software-defined AV-over-IP, by Maia Research. The 2021 report recognises Userful Corporation as a pioneer in the market, offering software-based solutions that can be deployed across non-proprietary hardware. Software-defined AV-over-IP The research uncovered that the enterprise AV-over-IP market is one of the fastest-gro...

Userful Corporation, the globally renowned provider of the software-defined solution for the enterprise AV-over-IP market, has announced its latest software release, which includes advancements to its IT-based Visual Networking Platform, expanding its support for large-scale corporate digital signage deployments. Emerald Signage Early in 2021, with its launch of Emerald Signage, Userful Corporation modernised digital signage for the enterprise, by converging the content creation and delivery f...

In mission-critical operations, details matter. Even small reductions in response times and efficiency improvements can help mitigate the impact of incidents and even save lives. When setting up an operations centre or control room, the approach needs to be both detailed and holistic to ensure maximum efficiency. It's vital to consider not just immediate needs but also future trends which will ensure your mission-critical infrastructure is set up for success today and for years to come. Helpin...

The Empresa Malagueña de Transportes (EMT) manages a fleet of 242 vehicles, distributed across 47 lines in a city of almost 570 thousand people in the south of Spain. They also have a customer service office in the city centre. EMT monitors the entire transportation system from a single command centre run by a 4-inspector team. The team leverages the city’s network of approximately 80 traffic cameras as well as proprietary cameras installed in strategic places and inside the vehicl...

Userful Corporation, the provider of the foremost software-defined AV-over-IP platform for the enterprise, announces the release of a new corporate signage application as a part of its award-winning Visual Networking Platform—Userful Emerald Signage. The Emerald Signage application sits at the front-end of the Visual Networking Platform and enables corporate end-users—from the heads of HR departments to communications managers or administrative staff—to easily author, deploy a...

Control room video walls provide the most versatile way to visualise and monitor multiple data sources and inputs simultaneously. This video wall case study showcases the power and flexibility of the Userful video wall controller software and video wall processor in a control room / Network Operations Center (NOC) environment. Monitoring operations Lightbound, a leading internet, voice, and data solutions provider in Indianapolis (USA) deployed an 8-display video wall in the Network Operations...

SpearTip is a cyber-counterintelligence firm that proactively protects its diverse range of multinational clients against cyber threats of all kinds. Their team of security analysts is constantly monitoring malicious activity and potential vulnerabilities to provide their clients with industry-leading protection. The 24/7/365 Security Operations Center (SOC) is at the heart of its counterintelligence activity. The SpearTip SOC is a busy place with as many as 25 or 30 people on the floor at once...

Display solutions play a key role in SOCs in providing the screens needed for individuals and teams to visualise and share the multiple data sources needed in an SOC today. Security Operation Centre (SOC) Every SOC has multiple sources and inputs, both physical and virtual, all of which provide numerous data points to operators, in order to provide the highest levels of physical and cyber security, including surveillance camera feeds, access control and alarm systems for physical security, as...

The Fourth Industrial Revolution has brought a wave of change, a wave of innovation and of disruption. It is often described as the ongoing automation of the world or the expanded use of smart technology, and it has been one of the key drivers behind the many digital transformation initiatives that are changing the workplace and the world economy. Some of the next generation of digital technologies that are driving change in the world today are artificial intelligence (AI), Internet of Things (...

According to IDC, data generated from IoT cameras and sensors will amount to almost 80 zettabytes in 2025 up from 13.6 zettabytes in 2019. The challenge for control rooms and operation centres is to turn all that big data into actionable insights so that operators can take meaningful action in a timely way rather than getting drowned in video data. With the use of computer vision technologies growing exponentially, operation centres need to start optimising their infrastructure, from the end po...

As everyone enters the New Year, and close out a tumultuous year of challenges and changes, it's a great time to look ahead and share some thoughts on what one can expect in the near future. Below are the top seven technology trends we see for Operation Centers and Control Rooms in 2021. 1) Remote access to support control room operators  2020 may well be declared the year of work from home, and that has had an impact on control room and operation center operators just as much as everyone...

Userful Corporation, the provider of the software-defined AV-over-IP platform for the enterprise, announces the appointment of Reza Razavi as the company’s new Chief Technology Officer (CTO). Prior to his promotion, Razavi was one of the key architects of Userful’s innovative visual networking platform solution, and he was the force behind Userful’s groundbreaking streaming technology. As CTO, Razavi will lead the development of the next-gen architecture for Userful’s aw...

Userful Corporation, the provider of a software-defined AV-over-IP platform for the enterprise, announced the appointment of Shane Vega as Director of Product Marketing & Business Development. In this role, Vega will be responsible for scaling the product team and managing Userful’s expanding product suite.  “We are happy to have Shane join the Userful team”, says John Marshall, CEO of Userful. “His expertise in control rooms and mission-critical...

Userful is a foremost and award winning provider of first 100% software-based AV-over-IP platform solution that allows mission-critical control rooms and operation centers to reliably monitor all their physical and software based security endpoint solutions. These include but are not limited to: VMS systems, Access Control Systems, Intrusion Detection Systems, Data Analytics Applications and many, many more. All driven by Userful's cloud-cased, central management platform helping operators and m...

Userful Corporation, the provider of the software-defined AV-over-IP platform for the enterprise, announced seven (7) new product offerings that will be released throughout the first quarter (Q1) of 2021 to support IT teams executing digital transformation projects. Userful’s Visual Networking Platform enables centralised management and control of an enterprise’s visual applications and AV services over its network. These new product offerings extend the reach of the platform enabli...

Userful Corporation, a foremost provider of AV solutions for enterprise IT teams, announced its commitment to developing and expanding the open technology approach through which they’ve built the Visual Networking Platform. Choice of software and hardware tools “We are a customer and partner focused company,” said John Marshall, Userful CEO, “And by providing an open technology platform, they are not locked-in to any particular vendor and have the choice of which softwa...

How leading EOC's maximise operationally and resource efficiency Network-based technologies such as IoT, machine learning, and cloud computing are rapidly transforming control and operations centres including mission-critical Emergency Operation Centres (EOCs), allowing them to maximise operational, and resource, efficiency. The primary functions of any operations centre include: Collecting, analysing, and sharing critical information Prioritising and coordinating various departments and un...

Userful Corporation (Userful), a globally renowned provider of visual communication solutions since 2015, has announced a new offering for its Visual Networking Platform. Virtual Emergency Operations Centre Userful’s Virtual Emergency Operations Centre (EOC) supports remote workers and allows cross-site and cross-departmental collaboration with a virtual video wall that is capable of sharing secure data, KPIs and other critical visual information sources in real time onto any display. W...

Userful Corporation (Userful), a globally renowned provider of visual communication solutions, has announced that its Visual Networking Platform (VNP) now accelerates deployment of visual content throughout enterprises of all sizes with three breakthrough developments. The breakthrough developments include: Data centre support and augmented support for hybrid deployments - Userful’s support for a variety of server architectures, on-premise, cloud and now data centre, ensures maximum cu...