TDSi News

What is the role of manufacturers in providing after sales support?

Traditionally, dealer-installers and/or integrators provide the front line of support to end user customers after a sale. Because integrators assemble and provide the “solution” – often using products from multiple manufacturers – they are most familiar with the total system and can troubleshoot any problems. However, manufacturers may be better equipped to deal with specific problems after a sale and also to provide a variety of resources to end-users. It’s a delic...

What are the security challenges of the oil and gas market?

Protecting the oil and gas market is key to a thriving economy. The list of security challenges for oil and gas requires the best technology solutions our industry has to offer, from physical barriers to video systems to cybersecurity. We asked this week’s Expert Panel Roundtable: what are the security challenges of the oil and gas market?

Which security technology is most misunderstood, and why?

The general public gets much of its understanding of security industry technology from watching movies and TV. However, there is a gap between reality and the fantasy world. Understanding of security technologies may also be shaped by news coverage, including expression of extreme or even exaggerated concerns about privacy. The first step in addressing any challenge is greater awareness, so we asked this week’s Expert Panel Roundtable: Which security industry technology is most misundersto...

TDSi launches Track and Trace module for EXgarde software to detect people infected with COVID-19

Integrated security manufacturer TDSi is proud to announce the launch of the new free Track and Trace module for its powerful EXgarde security management software. Track and Trace is designed to help organisations investigate and map the movement of people potentially infected with COVID-19 (or any other dangerous pathogen), so those who have come into potential contact can isolate or seek medical testing/assistance. Fighting the spread of COVID-19 Access control systems are very well placed...

How can cybersecurity impact physical security (and vice versa)?

We are all more aware than ever of the need for cybersecurity. The Internet of Things is a scary place when you think about all the potential for various cyber-attacks that can disrupt system operation and negatively impact a customer’s business. Because most physical security systems today are IP-based, the two formerly separate disciplines are more intertwined than ever. We asked this week’s Expert Panel Roundtable: How can cybersecurity challenges impact the physical security of a...

What is the cloud? (Can we all agree?)

Cloud systems are among the fastest-growing segments of the physical security industry. The fortunes of integrators can improve when they embrace a recurring monthly revenue (RMR) model, and cloud systems are expanding the services and features manufacturers can provide, from remote diagnostics to simplified system design. But for all the success of cloud systems, there remains confusion in the market about the exact definition of “cloud”. Or does there? We asked this week’s Ex...

What is the changing role of women in security?

There was a time when men dominated the physical security industry. On second thought, that time is today. Even with increasing numbers of women entering our community, it’s an industry that is still mostly populated by men. But change is coming, and the industry as a whole is benefiting greatly from a surge in female voices. We asked this week’s Expert Panel Roundtable: What is the changing role of women in security?

How have standards changed the security market?

A standard is a document that establishes uniform engineering or technical criteria, methods, processes, and/or practices. Standards surround every aspect of our business. For example, the physical security marketplace is impacted by industry standards, national and international standards, quality standards, building codes and even environmental standards, to name just a few. We asked this week’s Expert Panel Roundtable: How have standards changed the security market as we know it?

How does audio enhance security system performance?

Video is widely embraced as an essential element of physical security systems. However, surveillance footage is often recorded without sound, even though many cameras are capable of capturing audio as well as video. Beyond the capabilities of cameras, there is a range of other audio products on the market that can improve system performance and/or expand capabilities (e.g., gunshot detection.) We asked this week’s Expert Panel Roundtable: How does audio enhance the perf...

What is the role of security systems in case of fire or other emergency?

When a fire or other emergency occurs in a building or facility, first responders depend on every available resource to ensure a safe and orderly evacuation and response. One element in any response plan is the facility’s physical security systems, including access control, video surveillance and intrusion detection. How can these systems contribute to an orderly response to a chaotic situation?  We asked this week’s Expert Panel Roundtable: What is the role of security systems...

What impact are data analytics having on security?

We live in an era of Big Data. Surrounded by a flood of information, more companies are looking for ways to analyse that information (data) and systematically extract intelligence that can help them operate more efficiently and profitably. The data obsession has extended to the physical security industry, too, where large amounts of data have historically been a little-used byproduct of our access control and even video systems. But the picture is changing. We asked this week's Expert Panel Roun...

What are the security challenges of protecting utilities?

Utilities are an important element of critical infrastructure and, as such, must be protected to ensure that the daily lives of millions of people continue without disruption. Protecting utilities presents a unique range of challenges, whether one considers the electrical grid or telecommunications networks, the local water supply or oil and gas lines. Security technologies contribute to protecting these diverse components, but it’s not an easy job. We asked this week’s Expert Panel...

What is the biggest change in the security industry since 2010?

Ten years is a long time, but it seems to pass in an instant in the world of security. In terms of technology, 2010 is ages ago. Changes in the market have been transformative during that decade, and we called on our Expert Panel Roundtable to highlight some of those changes. We asked this week’s panelists: What was the biggest change in the security industry in the 2010-2019 decade?  

What should be the security industry’s ‘New Year’s resolution’?

The new year is several weeks old, so it is safe to say that many of our New Year resolutions have fallen by the wayside. Despite the limited success of our personal resolutions, the new year is a great time to take stock, look ahead, and plan to make 2020 the best year yet. Thinking about our industry as a whole, we asked this week’s Expert Panel Roundtable: What should be the security industry’s “New Year’s resolution?” 

TDSi launches GARDiS cyber secure and web embedded access controller

Integrated security manufacturer, TDSi is proud to announce the launch of its new web server embedded GARDiS access controller. Designed to be fully cyber secure, as well as easy and quick to install, the new controller is available in one, two or four door versions to suit all requirements and budgets.  GARDiS Controller TDSi’s Managing Director, John Davies commented, “The new GARDiS Controller is the latest addition to our full integrated GARDiS range and has been laun...

2019 through security lenses: green energy meets intruder detection, body-worn cameras and a boom in artificial intelligence

2019 was a big year for the Expert Panel Roundtable. The range of topics expanded, and we had more participation from more contributors than ever before. In closing out the year of contemplative discussions, we came across some final observations to share. They can serve both as a postscript for 2019 and a teaser for a whole new year of industry conversations in our Expert Panel Roundtable in 2020.  

SORHEA and TDSi announce that they are going to participate in Intersec Dubai 2020 global trade fair

SORHEA has announced that they are inviting industry professionals, security personnel and interested individuals for the 21st edition of Intersec Dubai 2020, the world’s trade fair for safety, security and fire protection. Integrated access control systems SORHEA will be present on stand SA-N37 with TDSi, one of the main suppliers of integrated access control systems in the United Kingdom, also member of VITAPROTECH Group. The event will be an opportunity for SORHEA to present the diff...

TDSi to unveil latest GARDiS integrated security solutions product line at Intersec 2020 in Dubai

Integrated security systems manufacturer, TDSi will be joining its Vitaprotech Group partner, SORHEA on stand SA-N37 at Intersec 2020 in Dubai, from 19th-21st January 2020, where it will be unveiling and launching an exciting new GARDiS product. TDSi’s Managing Director, John Davies commented, “We are very excited to be launching a new product at Intersec 2020. Vitaprotech’s Acquisition of TDSi has enabled the acceleration of some product development projects in our pipeline....

Which security markets are likely to embrace the cloud?

Cloud applications are an everyday facet of business these days, exemplified by systems such as Office 365, Salesforce.com and Dropbox. The physical security market is also embracing the cloud after overcoming some initial concerns and thanks to improvements in cloud offerings. We asked this week’s Expert Panel Roundtable: which security markets are likely to embrace the cloud?

TDSi appoints Emily Phillips as its new internal customer advisor to enhance customer service

Integrated security manufacturer TDSi is proud to announce the appointment of Emily Phillips as its new Internal Customer Advisor, based at the company’s Poole headquarters. Emily’s new role will see her assisting customers from across the company’s UK and international export markets. Managing Director of TDSi, John Davies commented, “Our Customer Support services team plays a key role in delivering TDSi products, services and support to our customers, ensuring every pu...

What are some unusual applications of surveillance cameras you have seen recently?

The role of video surveillance is expanding, driven by all the new ways that video – and data culled from video – can impact a business. As a growing population of video cameras expands into new fields of view, we asked this week’s Expert Panel Roundtable: What is the most unusual application of surveillance cameras you have seen recently?

What factor is most overlooked when installing security systems?

Tools such as standard operating procedures (SOPs) and checklists ensure that every factor is considered when installing a physical security system – or do they? Security system installations are detailed projects, and any overlooked detail is a missed opportunity to make the system better. We asked this week’s Expert Panel Roundtable: What is the most overlooked factor when installing physical security systems?

What are the benefits of selling security solutions?

Products are the building blocks of the security industry. Historically much of the industry’s sales effort has been focused on highlighting product features and functionality. At the end of the day, however, an end user is less interested in the performance of any individual system component than in the system as a whole. Lately, the industry has embraced a changing sales approach by emphasising systems rather than products. We asked this week’s Expert Panel Roundtable: What are the...

What are the mainstream uses for thermal cameras?

The high cost of thermal imaging cameras historically made their use more likely in specialised law enforcement and military applications. However, lower pricing of thermal imaging technologies has opened up a new and expanding market for thermal cameras in the mainstream. We asked this week’s Expert Panel Roundtable: What are the new opportunities for thermal cameras in mainstream physical security?

How are millennials changing the security industry?

An aging employee population and the influx of a new generation of workers and customers is driving change in the physical security industry. Millennials – those born in the 1980s and mid-1990s – are especially impacting how the industry operates, the technologies it produces, and the customers it serves. This tech-savvy generation grew up with the Internet at their fingertips. They embrace innovation in all its glory and expect it to play a seamless role in their lives – and w...

TDSi partners with UK Department for International Trade to offer advice and assist other businesses in export

Integrated security manufacturer TDSi is proudly supporting the UK Department for International Trade’s ‘Great’ initiative as an Export Champion, encouraging British businesses to think globally when it comes to tapping potentially lucrative markets. TDSi’s Managing Director, John Davies, who has personally been appointed as a South West Export Champion, commented, “TDSi has been actively exporting our products since 1984 and currently they make up 40% of our sales...

How does security technology make our schools safer?

The new school year is a good time to reflect on the role of security in protecting our schools. From video to access control to some newer technologies, our Expert Panel Roundtable found plenty to talk about when we asked this week’s question: How does security technology make our schools safer?

How are smart home systems impacting security?

Driven by technology developments such as voice recognition, smart devices and the Internet of Things, our homes are getting “smarter” all the time. Increasingly, we expect our residential environments to be responsive to our voice commands, whether we are adjusting a thermostat, turning on a light, or lowering the window shade. Smarter home integration yields new opportunities and challenges for home security, too, which contributes an element of safety and protection to the conveni...

TDSi appoints Gwen Curran as its new channel partner manager for North region

Integrated security manufacturer TDSi is pleased to welcome Gwen Curran as its new Channel Partner Manager North. Gwen’s role is a pivotal one in TDSi’s ongoing relationship with its Channel Partners in Northern England and Scotland. John Davies, Managing Director of TDSi commented, “Channel Partners are a lifeblood for TDSi and we have a close working relationship with them as we build our business together. We are very pleased to welcome Gwen to this highly important role in...

Has price erosion ended (or slowed down) in security?

One impact of Chinese companies entering the physical security market has been an erosion in product pricing, creating what has been called the "race to the bottom". However, political forces and cybersecurity concerns have presented new challenges for Chinese companies. Adding cybersecurity increases costs, and the addition of more functionality to edge devices is another trend that has impacted product pricing. We asked this week's Expert Panel Roundtable: Has price erosion ended (or slowed do...

Quick poll
Which trend do you think will define physical security in the next 5 years?