SmartTask News

Tatry Group has invested in SmartTask software to support its Operations, HR, and Finance teams with automated employee scheduling, proof of attendance, and holiday, sickness, and absence management. SmartTask is used by Tatry’s frontline teams and managers for accurate capturing of all working hours data which ensures correct payroll and customer invoices. The mobile workforce at Tatry Group logs in to shifts using the SmartTask app. The operations team manage the workforce hours, ensuri...

SmartTask, a UK-based developer of cloud workforce management solutions, has announced that 1st Choice (1st Choice Facilities Services Limited), one of the United Kingdom’s fastest growing workplace service providers, has deployed SmartTask software, in order to automate check calls and better support staff and customers. Since introducing the technology, the Security Division at 1st Choice has released on average 40 minutes per hour during a typical night shift, improved clarity of Contr...

SmartTask, a UK-based developer of cloud workforce management solutions, has announced that 360 Alert Security has deployed SmartTask Mobile Patrols for its mobile security teams. An established user of SmartTask workforce management software to manage over 700 officers, 360 Alert Security selected the Mobile Patrols app to streamline its service delivery, enabling it to respond faster and more efficiently for site visits and call-outs, while also complying with Duty of Care requirements. Smar...

It is a truism that in the physical security industry your workforce and your reputation are the business’s largest and most important assets. Managing your workforce with empathy to ensure happy, engaged employees can be a balancing act. However, providing flexible working practices that are still profitable for your business is achievable, and something that every security business should be aiming for. SmartTask CEO, Paul Ridden discusses the hidden benefits of an engaged workforce an...

SmartTask, a UK-based developer of cloud workforce management solutions, has announced the availability of its mobile operations app. Fully integrated smartphone app streamlines mobile patrols, alarm response callouts and keyholding for security officers and controllers helping demonstrate BS7984 compliance. Designed specifically for UK security services providers in collaboration with the UK security industry, SmartTask mobile operations keep field officers in contact with the control room....

City Security Services has adopted workforce management software SmartTask to support its ambitious growth plans within the UK. The bespoke security solutions specialist will use SmartTask to better manage and safeguard its team of 650 officers that handle a wide range of static, mobile, reception and firewatch services at over 100 sites across London and the home counties. “Our aim is to create a successful guarding business through acquisitions and organic growth, so it is essential tha...

Gough & Kelly, a provider of security products and services across the north of England, has expanded the use of SmartTask to enhance its patrol monitoring and performance reporting capabilities at a second office in Yorkshire. The company has rolled out the workforce management software to its operation in Leeds, having already achieved significant operational improvements at its York business. “SmartTask has proved to be an invaluable tool across our manned guard, keyholding and ala...

RCP21, a pioneering Community Interest Company (CIC), has used SmartTask to help set up and manage an in-house security operation at Langthwaite Business Park in South Kirkby, West Yorkshire. The workforce management software was adopted to coordinate a full-time team of officers, tasked with protecting 120 businesses located at the site, without the need to increase management and administrative resource within the organisation. SmartTask has since enabled RCP21 to deliver a superior security...

Samson Security has adopted SmartTask to support the rapid growth of the business, which has seen the company treble in size in less than a year. The workforce management software is initially being used for electronic proof of attendance, across more than 400 security officers and engineers that deliver a wide range of services, including manned guarding, mobile patrol, alarm response and FM services. Advanced guarding management and monitoring “We needed an advanced guarding management...

Kingfisher Sec, a West London-based security specialist, has adopted SmartTask to support the rapid growth of the business by streamlining and automating critical business processes. The company will use the cloud-based software to handle employee scheduling, proof of attendance and operational reporting across a team of up to 50 security guards. As a result, Kingfisher Sec has already reduced administration by around 17.5 hours a month, with further improvements expected moving forward. &ldquo...

OM Security has achieved a host of benefits having consolidated its employee scheduling, patrol monitoring and mobile workforce management software requirements into a single system. Since the adoption of SmartTask, the company has gained increased visibility and control over 200 security officers, significantly freeing up management time, reducing operating costs and enhancing service delivery The cloud-based solution has also enabled OM Security to launch a new 24/7 control room, further expa...

Namib Property Patrols Ltd, the Oxfordshire-based security and protection company, is using employee scheduling and mobile workforce management software SmartTask to streamline operational processes, saving both time and money. The company is using the software for proof of attendance and guard monitoring across its mobile patrol and alarm response operations, which has helped reduce in administration by more than 15-hours a month, while enhancing service delivery to customers. Credible and tra...

CSM has dramatically improved visibility and control over its security operations with the adoption of employee scheduling and workforce management software SmartTask. Following a period of rapid expansion, the company needed to replace existing paper-based systems, so that it could better monitor and coordinate a team of around 100 security guards that work across Scotland. This has enabled CSM to improve service delivery, enhance duty of care and support business development while reducing it...

Kestrel Guards, a SIA-approved security solutions specialist, has gained added visibility and control over its operation using employee scheduling and mobile workforce management software, SmartTask. By consolidating its requirements into a single system, the company has been able to streamline and simplify internal processes to help enhance service delivery, maximise productivity and better protect security officers. SmartTask workforce management software We looked at a number of systems, bu...

Integrity Security Group is using SmartTask’s SmartForms to gain added visibility and dramatically cut down on its administrative burden. Having adopted the employee scheduling and mobile workforce management software last year for the provision of proof of attendance, control room management and staff rostering, the company is now using its electronic data capture functionality to streamline a range of operational processes. Initially, SmartForms are being used for vacant property and mob...

Wilson James has appointed SmartTask as preferred technology partner and awarded it a deal for the supply of a mobile patrol and electronic smart form solution for a new security contract with National Museums. Under the agreement, the company will now roll out the SmartTask workforce management software to 10 sites including the Natural History Museum, V&A and Science & Industry Museum. This follows a successful trial that achieved significant time savings by removing paperwork and stre...

SmartTask, the provider of employee scheduling and mobile workforce management software, has launched the first cloud-based, electronic alternative to traditional, paper-based Daily Occurrence Book (DOB). Working closely with a number of security service providers, SmartTask has introduced the Daily Occurrence Log (DOL) module, which can be quickly and efficiently operated from a PC, smartphone or tablet. “With most manned providers still using a paper-based solution, we have been increas...

SmartTask, the provider of employee scheduling and mobile workforce management software, has launched a vetting solution to help security companies meet the stringent requirements of the BS7858 vetting standard. SmartTask Vetting has been designed to ensure that security service providers are not overlooking this essential staff screening requirement, while following a consistent and approved process. “We recognised a growing need for sophisticated and streamlined vetting procedures, espe...

The rapid adoption of employee scheduling and workforce management software SmartTask gathered pace last year with record levels of growth in the UK and internationally. In particular, there was an 81% increase in the number of field service businesses using the system during 2017, which now includes over 100 manned security providers and 15% of the ACS Pacesetters. “Over the past few years we have worked hard to understand the needs of the manned security industry to develop a solution t...

SmartTask, the employee scheduling and mobile workforce management system, is helping SME security businesses to gain competitive advantage by developing innovative patrol monitoring services. Barnsley-based CadSec Security has used the software to launch a managed control room solution, which is available to customers that are looking to gain added visibility and control over mobile or static teams. SmartTask “We have traditionally provided dog handling and alarm response services to th...