Lambert & Associates News

What are the benefits of extended service contracts?

Seeking to manage uncertainty is part of the core mission of security professionals. When it comes to the technology systems they depend on every day, extended service agreements are a tool to manage uncertainty as it applies to system operation. We asked our Expert Panel this week to comment on how extended service contracts benefit users, integrators and/or suppliers. Their answers effectively enumerate multiple benefits to all parties involved. Ongoing service and maintenance help to ensure c...

How does globalisation impact the physical security marketplace?

There’s almost no such thing as a local business anymore. Even the smallest of entrepreneurs find they have immediate access to a global marketplace via the Internet, and larger companies continue to find new ways to maximise their successes throughout the world. We asked our panellists this week to comment on how they see globalisation impacting the physical security market. Their broad-ranging responses emphasis the opportunities and challenges of succeeding the global marketplace.

When should a video system be part of the corporate network?

This week’s Expert Panel revisits a classic question that has been around since the advent of IP video: Should an enterprise’s video system have its own network, or should it share the corporate network? Our panellists' responses reflect new IT trends, technology changes and shifting priorities that are impacting how the question is approached. Rising concerns about cyber-security (such as fears that video might provide a hacker entry into the enterprise system) are one new aspect. N...

What is the most underutilised technology in the security marketplace and why?

We all like hearing about the latest and greatest technologies, but how well are we using the technologies we have? We asked our panelists to reflect on opportunities to maximise the benefits of using common technologies in the marketplace, specifically to point out ways to garner more value from existing products. Underutilising existing technology capabilities are a waste of money, aren’t they?

How can governments and other relevant authoritative bodies manage privacy objections from the public when installing new surveillance cameras?

Video surveillance, or CCTV, is becoming increasingly common in cities and other public places all over the world. The benefits of video surveillance cameras to prevent crime and aid police investigations have been well documented, and there have been several high-profile cases in which video was instrumental in solving a crime. Still, whenever video surveillance is proposed in a public place, there can be opposition, based on privacy concerns, from various interest groups and the general public...

Reflecting on impacts in the security industry over the last year

There have been a number of developments in the last year which have impacted the security industry in one way or another.  As we begin a new year, we thought we'd ask our panellists to reflect back on 2014 and tell us what changes they think have made the largest impact in their areas of expertise within the security industry.

Measuring value of security systems - price versus benefits

Value isn't always just about monetary worth In any sales conversation, price will inevitably be one of the points of discussion. When it comes to large investments such as security systems, customers want to ensure that their money is well spent. Where price is concerned, systems and solutions providers would want to impart the worth of their products. At the end of the day, in the consumer world, customers want the best value for the least amount of money po...

How does commoditisation impact the security market? How should manufacturers and/or integrators differentiate themselves?

How do you stand out in a world of commoditisation? We live in a world of commoditised consumer goods. You probably own at least one item which would be considered "commoditised" by the majority of the population today, but you can probably also remember the days when it would have been described as "new" and "unique". Think about smart phones: most people you know are likely to own a smart phone. But remember when not everyone had a regular mobile phone? Now they're no...

What role can technology play in keeping the security industry green?

"Going green" is not a new initiative, but rather, one that businesses and individuals are constantly aware of and continuously making a conscious effort to contribute to. The global population has become increasingly environmentally conscious over the years. Businesses and homeowners alike are investing more in green alternatives for their various needs. Many businesses adopt a green business ethic by ensuring that their products and ways of working are compliant with certa...

Contrast the value of a smaller trade show against the value of a large event such as Essen. What are the advantages and disadvantages of each?

We are in the midst of tradeshow season. With Security Essen and ASIS International back to back this year, several manufacturers are present at both. ASIS is one of the largest security tradeshows in North America, but not nearly as huge as Security Essen. Some prefer Essen, and others prefer smaller shows like ASIS or IFSEC. We asked some of our panellists for their thoughts on smaller versus larger tradeshows. Let's see what they had to say.

When is it desirable to use “dummy” cameras as a deterrent? What are the liability/legal implications of using dummy cameras?

Surveillance cameras in public places and private properties are rather ubiquitous these days, but what is less obvious is whether a camera is a "dummy" camera or not. Installing fake surveillance cameras to use as a deterrent is a common tactic used when the price of a real security camera falls outside of one's budget. But when should dummy cameras be used? What are the implications this poses? Let's see what some of our panellists think.

Consider recent school or campus crimes and describe specifically how technology could have made a difference

You can expect to pass through tight security checks in environments, such as airports and government buildings, which are greater targets for terrorist attacks or other forms of violence. You don't expect to pass through the same level of security checks in neighbourhood shops and schools. It's a simple rule that there will be more security systems in places where there's a greater need for them. Generally speaking, there isn't such a high need for very high end securi...

How can access to video best be managed to avoid unauthorised video being made public?

Seeing surveillance cameras everywhere is becoming more of a norm these days, especially for large cities such as London, New York and Beijing.  Many members of the public have their reservations about this for privacy reasons. Often, this can be solved through educating the greater public about security technologies. However, concerns still remain that such captured data can fall into the "wrong hands". Surveillance footage is meant to be used for security purposes only, bu...

How can you measure return on investment (ROI) in the security market?

Return on Investment (ROI) is crucial for any security installation. Most people consider what return on investment they are getting when making a purchasing decision. Usually, customers will select the option which provides them with the greatest ROI. But how can ROI be measured? Individuals involved at different points of the security buying chain will have different ideas of how to measure ROI. Here are a few thoughts from our Expert Panel. As you will see, ROI is more of a subjecti...

What role do / should consultants play in the security technology buying decision?

There's no doubt that the security technology buying decision is a complex one. There are several factors to consider, and no one application will have the same exact needs as another.  This is generally where security consultants come in - to help out with the security buying process and help the end-user decide on the best technology to suit their specific needs. But more specifically, what is their exact role in the security technology buying decision? Let's take a l...

Which new security technology is poised to have the greatest impact in 2014 and beyond?

"Impact", "technology" and "trends" are three words often found together, not just in the security industry, but in any industry. And with talk about technological impact often comes talk of game changing developments. Tradeshows are a great place to get a feel of what different security industry professionals think about technological advances in the industry. While a particular new technology may be undoubtedly a popular topic of discussion at a given time, there is rarely ever a unanimous tr...

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