Interface Systems LLC News

Interface Security Systems, a managed service provider delivering business security, managed network, UCaaS, and business intelligence solutions to distributed enterprises reported a 37% increase in new sales bookings in 2021, compared to the previous year. The sales growth was primarily driven by a rapidly changing threat landscape for retail and restaurant chains and their need to find technology-based solutions to address the steep increase in organised retail crime. The industry-wide trend...

As security professionals, one of our goals is a continuous improvement when it comes to protecting people, facilities, and assets. A useful tool for continuous improvement is to apply ‘lessons learned’ in the past to challenges in the future. Because 2021 will be remembered as a challenging and eventful year for all of us, let’s consider what we can learn from the experiences of 2021. We asked this week’s Expert Panel Roundtable: What security lessons did we learn during...

Topics that dominated our website’s Expert Panel Roundtable articles in 2021 included the effects of COVID-19, the benefits of mobile access, the upcoming potential of deep learning, and the future of access control cards. Our website’s Expert Panel Roundtable discussions in 2021 reflected some of the most timely and important topics in the industry. The very most clicked-on Expert Panel Roundtable discussion in 2021 considered the positive and negative effects of COVID-19. The seco...

Interface Security Systems, a pioneering managed service provider delivering business security, managed network, UCaaS, and business intelligence solutions to distributed enterprises shared its networking predictions for the restaurant and retail markets. Network transformation Retail and restaurant brands were forced to pivot their business models and customer engagement strategies to tackle the disruptions during the pandemic. Interface saw that brands that embraced digital transformation by...

Interface Security Systems (Interface), a globally renowned managed services provider, delivering business security, managed network, UCaaS, and business intelligence solutions, to distributed enterprises, has announced that it has appointed Daniel Bordeleau as the company’s Chief People Officer. Bringing over a decade of human resources leadership experience from global, consumer-focused organisations, such as PepsiCo and Diageo, Daniel Bordeleau has a proven track record of successfully...

Interface Security Systems, a managed service provider delivering business security, managed network, UCaaS, and business intelligence solutions to distributed enterprises announced that it has appointed Daniel Bordeleau as Chief People Officer. Management experience  Bringing over a decade of human resources leadership experience from global, consumer-focused organisations like PepsiCo and Diageo, Bordeleau has a proven track record of successfully implementing talent acquisition, employ...

Mister Car Wash, Inc., North America’s largest car wash network, has chosen Interface Security Systems (Interface), a globally renowned managed service provider, to upgrade and optimise its video monitoring and alarm systems. With over 350 car washes nationwide, and rapid expansion plans, Mister Car Wash is committed to delivering a safe and consistent customer experience, across all its locations. Interface overhauls CCTV system To address their unique safety requirements, Mister Car W...

The death of Michael Brown at the hands of police in Ferguson, Missouri, in August 2014, highlighted to the public, the importance of body-worn cameras. There was no bodycam footage of the Ferguson tragedy. Arguably, it would have shed additional light on the shooting. Since then, body cameras have become a tangible legacy of Ferguson, Missouri. Bodycam footage is seen as providing greater accountability and ensuring an impartial record that can support, or debunk, any claims of police miscondu...

Assembling security solutions has long been considered the role of the integrator, whose role is to pick and choose the best technology tools and then to assemble the complete system. However, more manufacturers are offering pre-integrated end-to-end solutions that include multiple elements from the same manufacturer, designed to work seamlessly together. At the end of the day, end users want to know: Whose role is it to provide security ‘solutions’ – the manufacturer or the in...

Interface Security Systems, a managed service provider delivering business security, managed network, UCaaS and business intelligence solutions to distributed enterprises, announces that WKS Restaurant Group, one of the fastest-growing multi-brand restaurant franchisees in the US is relying on Interface’s managed video verified intrusion alarm monitoring to eliminate false alarm costs and standardise security operations across over 380 restaurants. WKS is a licenced franchisee of El Pollo...

Since the advent of the physical security industry, access control has been synonymous with physical cards, whether 125 kHz ‘prox’ cards or the newer smart card alternatives. However, other credentials have also come on the scene, including biometrics and even smart phones. Some of these choices have distinct cost and security advantages over physical cards. We asked this week’s Expert Panel Roundtable: How soon will the access control card become extinct and why? 

“Deep learning” is recently among the more prevalent jargon in the physical security industry, and for good reason. The potential benefits of this subset of artificial intelligence (AI) are vast, and those benefits are only now beginning to be understood and realised. But how can we separate the marketing hype from reality? How can we differentiate between future potential and the current state of the art? To clarify the latest on this new technology, we asked this week’s Exper...

Interface Security Systems, a managed service provider delivering business security, managed network, UCaaS and business intelligence solutions to distributed enterprises, announces that it has appointed Bud Homeyer as Executive Vice President - enterprise solutions. Having worked as an IT and security leader for consumer-facing brands like Michaels, Brinker, and Bank of America, Homeyer has a proven track record of solving complex enterprise-wide challenges to drive growth, productivity, and p...

Artificial intelligence (AI) is simultaneously an emerging technology, a common term in popular culture, and a buzzword in the security industry. But these aspects of the term can lead to misunderstanding in the marketplace. AI technology is continuing to emerge, but what is the reality today? How do depictions of AI in popular culture impact how it is understood in the real world of security? As a buzzword, at what point does marketing hype garble our understanding of reality? We asked this wee...

Adoption of General Data Protection Regulation (GDPR) by the European Union in 2016 set a new standard for data privacy. But adherence to GDPR is only one element, among many privacy concerns sweeping the global security community and leaving almost no product category untouched, from access control to video to biometrics. Because privacy concerns are more prevalent than ever, we asked this week’s Expert Panel Roundtable: What is the impact on the physical security market?

Long John Silver’s, the largest quick-service seafood restaurant chain in the United States, has chosen Interface Security Systems, a service provider delivering business security, managed network, UCaaS, and business intelligence solutions to distributed enterprises, to enhance network connectivity across 430 of its restaurants. To build this “network of the future,” Long John Silver’s implemented Interface’s fully managed, restaurant-in-a-box solution that i...

Interface Security Systems, a globally renowned managed service provider, delivering business security, managed network, UCaaS, and business intelligence solutions to distributed enterprises, has announced the launch of the ‘Tech for Good’ scholarship programme, to help provide financial support to college students pursuing four-year STEM or other technology-oriented studies and careers. ‘Tech for Good’ scholarship  One student will be selected every year from the...

In the past few weeks, the light at the end of the COVID-19 tunnel has brightened, providing new levels of hope that the worst of the pandemic is behind us. Dare we now consider what life will be like after the pandemic is over? Considering the possible impact on our industry, we asked this week’s Expert Panel Roundtable: Which security technologies will be most useful in a post-pandemic world?

Security systems are vital to any company. Nowadays, however, they can also provide additional benefits to any enterprise beyond protecting people, assets and facilities. Specifically, systems that were previously focused on security can now be leveraged in new ways to benefit the broader enterprise. When this happens, the security department transitions from a ‘cost centre’ to a repository of data that can benefit the whole company, and even contribute to the bottom line. We asked t...

Interface Security Systems, a managed service provider delivering business security, managed network, UCaaS and business intelligence solutions to distributed enterprises, announces that it has appointed Brian Garavuso as its Chief Technology Officer. Highest quality products With almost 30 years of global executive leadership experience, Garavuso has served in C-level and advisory roles for companies that include OfficeMart, Diamond Resorts International, Hilton Grand Vacations Company, Inter...

The topic of video analytics has been talked and written about for decades, and yet is still one of the cutting-edge themes in the physical security industry. Some say yesterday’s analytics systems tended to overpromise and underdeliver, and there are still some skeptics. However, newer technologies such as artificial intelligence (AI) are reinvigorating the sector and enabling it to finally live up to its promise. We asked this week’s Expert Panel Roundtable: What new technologies a...

When technology performs a required task effectively, there is little reason to upgrade to the ‘next big thing’. In this regard, the physical security market is notoriously slow to change. Much of yesterday’s most robust and dependable equipment is still in place at thousands of customer sites, still performing as well as the day it was installed. However, there comes a point when any technology becomes outdated. We asked this week’s Expert Panel Roundtable: Which securi...

It has been two years or so since the last ISC West trade show, the biggest security show in the U.S. market. The coronavirus pandemic has caused a year’s worth of trade show cancellations, and the trend will continue for a while longer. The absence of trade shows has been transformative for the security marketplace, among others, as companies implemented a variety of alternative approaches, with mixed results. We asked this week’s Expert Panel Roundtable: What impact has the cancel...

Small and medium-sized businesses (SMBs) make huge contributions to the economy overall. Considered individually, they may not be as large as companies in the enterprise market, but they have big requirements when it comes to security. SMBs also present unique challenges to security manufacturers and integrators seeking to serve their needs. We asked this week’s Expert Panel Roundtable: What are the security challenges of protecting small and medium-sized businesses (SMBs)?

The COVID-19 global pandemic had a life-changing impact on all of us in 2020, including a multi-faceted jolt on the physical security industry. With the benefit of hindsight, we can now see more clearly the exact nature and extent of that impact. And it’s not over yet: The pandemic will continue to be top-of-mind in 2021. We asked this week’s Expert Panel Roundtable: What have been the positive and negative effects of Covid-19 on the physical security industry in 2020? What impact wi...

Interface Security Systems, a renowned managed service provider delivering business security, managed network, UCaaS and business intelligence solutions to distributed enterprises, announced that El Pollo Loco, one of the nation’s fastest-growing restaurant chains that specialises in fire-grilled chicken, is relying on Interface's managed video verified alarms and intrusion alarm monitoring to reliably detect intrusions and minimise false alarms. With Interface, El Pollo Loco saves severa...

We are several weeks into 2021, and it is already shaping up to be an eventful year. The happenings and trends from 2020 will likely carry over into the new year, but in a fast-moving industry such as ours, there will also be additional trends to watch. Looking toward the year ahead, we asked this week’s Expert Panel Roundtable: What will be the biggest security trends in 2021?

Interface Security Systems, a renowned managed service provider delivering business security, managed network, UCaaS, and business intelligence solutions to distributed enterprises, announced that it has entered into a strategic partnership with Ignite Prism, a developer of cloud-based business intelligence solutions. As part of this partnership, Interface will have exclusive rights to Ignite Prism’s video analytics technology in North America. With the Ignite Prism video analytics soluti...

Interface Security Systems, a managed service provider delivering business security, managed network, UCaaS, and business intelligence solutions to distributed enterprises, announced the completion of a $60 million equity financing transaction led by its current sponsors SunTx Capital Partners and Prudential Capital Partners. The additional equity capital will help facilitate the company’s growth strategy and strengthen its capabilities, featuring highly differentiated managed services.&n...

What a year 2020 was for the security industry! There were vast challenges that could not have been foreseen at the beginning of the year. It is safe to say that the events of 2020 defied all industry prognosticators. However, is that any reason not to hope our expectations looking ahead to 2021 will be much closer to reality? Can we possibly benefit from looking ahead and trying to plan for the challenges of the year ahead? We asked this week’s Expert Panel Roundtable: What will be the se...