C24 Interactive, a brand within Connect24, which is part of Tyco Security Products, is now available at central stations across North America, providing security installing dealers with an interactive life safety and lifestyle service solution to offer to their customers.
By integrating with the DSC PowerSeries line of control panels, C24 Interactive enables consumers to stay connected to their home, family, and small businesses via the web, mobile phone, iPhone/iPad/iPod Touch and Android phones and tablets. C24 Interactive provides consumers with solutions which include remote control of security systems, interactive video, remote lighting, thermostat and door lock control. The latest C24 Interactive service offering, the “Security Package,” is also now available and is compatible with the new Impassa 3G self-contained wireless panel.
For installers, onsite installation of C24 Interactive is made easy with intuitive Z-Wave wireless devices. The system allows dealers to up sell and offer customers upgraded devices over time. In addition, dealers can customise several components of the solution with their individual company logo and tailor the various levels of services the system provides.
“C24 Interactive provides dealers and central stations with the opportunity to generate more RMR, but at the same time it provides home owners with a solution that enhances the value of the overall home security system,” said Nigel Spinks, Senior Director Sales Service Provider Markets of Tyco Security Products. “This is now a whole new offering within home controls that gives customers convenience and peace of mind.”
C24 Interactive has an online, easy to use web interface that lets customers independently manage their account. Depending on the level of service purchased through their dealer, homeowners can review event history, check on system status, arm/ disarm their security, set up notification services and control home environmental devices. In addition, customers can also view live and archived video.
Since the introduction of C24 Interactive last year, the solution has been rolled out to central stations and distributors throughout North America.
