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| Xtralis' ADPRO remotely monitored video security system installed in local fast food outlet |
The challenge
In South Africa, a local KFC outlet was experiencing numerous break-ins, where the criminals were stealing cash that had been deposited into the drop safe for the Cash In Transit vehicles due for collection the following day.
KFC had previously installed alarm systems but repeatedly the criminals were too quick for the armed response to apprehend them as they were able to enter the store, complete the robbery within 5 minutes and escape with the days takings.
KFC Management were increasingly worried as not only were they losing large quantities of money and experiencing business disruptions whilst repairs were undertaken, they also feared losing their insurance cover.
The solution
Video Alarm Monitoring SA and Rentsec approached KFC and provided a solution for their stores. Together they designed a remotely monitored, detector activated video security system for the stores.
The system is comprised of CCTV cameras and Passive-Infrared (PIR) detectors that feed data into an ADPRO FastTrace Multi-Site video security system (from Xtralis). After hours, when the store is closed, detector-activated video is sent to the Video Alarm Monitoring SA central monitoring station (CMS).
An operator at the CMS can monitor any suspicious events by connecting to live video generated by the detectors on the site.
If criminal activity is suspected an audio warning is issued over the public address system. If the audio warning is ignored, the CMS operator has the option of remotely activating pepper gas dispensers. This first response is managed completely from the remote central station, where the operator sits safely. If these actions are ignored by the criminals then relevant armed support can be dispatched, with the operator able to direct them to the exact location on site.
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| ADPRO system has also proven to be an invaluable management tool |
The results
Installing the remotely monitored video security system has had dramatic results. Before the installation KFC was experiencing numerous break-ins after hours.
Since the system's inception in December 2006 there have been two attempted break-ins. The operator responded to both alarms within 2 seconds and was able to disperse pepper gas in the office where the safe was kept. The criminal was not able to access the money within the safe and only remained on site for less than 20 seconds.
"We are delighted with the foiled robbery of KFC Palms.," said Les Richardson, Director of Chicken Management Services.
The ADPRO system has also proven to be an invaluable management tool to both site managers and owners of the store as the system keeps a full audit trail, so each detector activation is time-stamped and the response is logged.
Managers are also able to view live video from their laptops or home computers, so they are able at anytime to remotely review proceedings at the store.
The success of this project has seen Video Alarm Monitoring SA being awarded 10 additional contracts for KFC stores.
