Download PDF version Contact company
Jared Chappell and Steve Zolman will join Protection 1 management team and lead a new residential division
Protection1 to acquire select assets of Pinnacle including certain proprietary IT infrastructure and software

Protection 1, the largest full-service provider of business and home security in the U.S., recently announced the purchase of select assets from Utah-based Pinnacle Security including certain proprietary IT infrastructure and software, along with assuming the current Pinnacle facility located in Orem, Utah.

“Pinnacle’s customer relationship management system is one of the most advanced I have seen,” said Protection 1 CIO Don Young. “By leveraging this asset within our current infrastructure, it will put us at least 18-24 months ahead of some of our IT plans.”

In addition, Jared Chappell and Steve Zolman will be joining the Protection 1 management team and leading a new residential division at Protection 1 which will focus on personalised, one-to-one selling of home security products and services.

“Steve and I are very excited to join forces with Protection 1,” said Chappell, a co-founder of Pinnacle. “Combining our sales know-how and recruiting skills with Protection 1’s top-notch service and industry expertise makes this a great opportunity.”

“In getting to know several of the folks out in the Utah market, I have been impressed with their work ethic and discipline,” said Protection 1 President and CEO Timothy J. Whall. “The seasonal selling model, which Pinnacle uses, has proven to be successful for more than 10 years by showing significant growth and demonstrating the ability to recruit and develop sales leaders.”

“Protection 1 continues to grow, and our acquisition focus is on strategic opportunities that financially make sense, bring outstanding talent and align with our focus on the customer. We see this as an opportunity to take something that has proven success and integrate it with an established brick-and-mortar model to create year-round career opportunities for highly educated and driven leaders across the country,” stated Whall.

Download PDF version Download PDF version

In case you missed it

Security predictions 2025: AI, drones, and retail innovations
Security predictions 2025: AI, drones, and retail innovations

With the year 2025 stretched out before us, there are many techniques one could use to predict what will happen in the new year. You might analyse historical data and analyse futur...

2024 was a big year for M&A in the security market
2024 was a big year for M&A in the security market

Big news on the mergers and acquisitions (M&A) front is closing out 2024, a year in which several shifts changed the face of the physical security manufacturer community. Ann...

Anviz Global expands palm vein tech for security
Anviz Global expands palm vein tech for security

The pattern of veins in the hand contains unique information that can be used for identity. Blood flowing through veins in the human body can absorb light waves of specific wavelen...

Quick poll
What is the most significant challenge facing smart building security today?