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Chubb, one of the UK’s fire safety and security solution providers, has selected iotcomms.io’s cloud-native communications platform to handle critical alarm communication for its telecare solutions.

The iotcomms.io platform, with its Alarmbridge offering, enables Chubb to expand its telecare offerings and makes the company well-positioned for the digital transformation and UK’s upcoming analogue network switch-off.   

Digital switchover

With the digital switchover underway and due to be completed by 2025, Chubb recognises that not all housing providers will be able to meet this date.

In anticipation of extending the lifespan of analogue systems beyond this date within the telecare sector, Chubb has signed an agreement with iotcomms.io to increase its ability to fulfil future telecare alarm communication demands while supporting current needs.

Step-wise migration

New digital-based alarm communication functionalities co-existing with legacy analogue-based systems

This means new digital-based alarm communication functionalities co-existing with legacy analogue-based systems.

Due to the flexibility of the iotcomms.io platform, Chubb can provide an alternative transition path and migrate customers in a stepwise fashion.  

Addressing the digital shift

Shaun Moscrop, General Manager at Chubb, said, “We wanted a communications platform provider that understood the challenges that this transition would bring and, in doing so, could help us better support our customers to tackle the digital shift."

"This new collaboration leverages our existing infrastructure and capabilities while rapidly bringing modern, reliable alarm communication offering to market.” 

Cloud-native platform

Gunnar Reinholdsen, co-founder at iotcomms.io, “We are very proud to be working with Chubb, one of the pioneering providers of telecare and telehealth products in the UK, and with a long history in the UK telecare space."

"Our cloud-native platform is designed to specifically address the requirements that come with mission-critical real-time alarm services. This is why we are confident that the platform and its Alarmbridge offering is ideal for Chubb and its solutions for dispersed housing and group living."

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