Matrix SARVAM UCS is an enterprise-grade (SME and ENT) Unified Communication solution that offers collaboration, communication, messaging, and mobility.
It brings diverse users from multiple locations to a common platform for real-time collaboration and communication.
Customer responsiveness
It unifies all the communication networks and devices to provide users the flexibility of accessing the calls, messaging, and voicemails from any of the devices irrespective of their location. This thus improves an organisation's agility and productivity.
These attributes make it a must-have solution for businesses, hotels, hospitals, manufacturing units, retail chains, and banks. By leveraging the power of unified communications, different categories of enterprises can boost collaboration and improve customer responsiveness.
Key features:
- Unified communication server for 10 to 2000 users.
- Connect analogue, digital, VoIP, and smartphones on a common platform.
- Offers scalable solutions for organisations of different sizes.
- Manage and monitor network elements, audit network usage, and detect network faults with the support of SNMPv1/v2c/v3.
- Attend up to 64 calls simultaneously.
