Retail security applications - Security beat

For more than 22 years, Open Options, Addison, Texas, has developed access control solutions that connect to leading security technologies to deliver a full-scale solution based on each customer’s unique needs. In 2018, Open Options was acquired by ACRE, which already owned the Vanderbilt and ComNet brands. To find out the latest, we interviewed Chuck O’Leary, President of Open Options. Q: It has been two and a half years since Open Options was acquired by ACRE. Briefly describe tha...

Imagine a world where video cameras are not just watching and reporting for security, but have an even wider positive impact on our lives. Imagine that cameras control street and building lights, as people come and go, that traffic jams are predicted and vehicles are automatically rerouted, and more tills are opened, just before a queue starts to form. Cameras with AI capabilities Cameras in stores can show us how we might look in the latest outfit as we browse. That’s the vision from Pa...

When 150,000 video surveillance cameras get hacked, it’s big news. Even if the main reason for the hack was to make a point. Even if the major consequence is bad publicity for a video company (and, by extension, the entire video surveillance industry). The target of the hack was Silicon Valley startup Verkada, which has collected a massive trove of security-camera data from its 150,000 surveillance cameras inside hospitals, companies, police departments, prisons and schools. Previously, V...

A result of the COVID-19 pandemic has been fewer crowds gathering for outdoor events. However, sooner or later, crowded events will surge, as will the danger of injury or death from vehicle attacks. The threats of vehicular violence are still present even though collisions have become less frequent and traffic, in general, is at a significant low. Preparing for such instances remains a high priority, and institutions are seeking to take a preemptive stance to prevent major incidents before the...

Convergint Technologies’ rapid growth has come through a combination of organic growth and acquisitions — they have acquired 35 companies since 2014. Growth has been a focus since day one when the founders started the systems integration company with 10 colleagues in a basement. Today, the diverse company includes more than 5,000 employees globally. As technology has advanced and business practices have evolved, Convergint’s core values and beliefs have guided their path forwa...

An impact of the COVID-19 pandemic has been to accelerate change. In 2020, the security industry was among many others that sought to adapt to shifting norms. In the process, we grabbed onto new opportunities for change and, in many cases, re-evaluated how we have done business for decades. If necessity is the mother of invention, perhaps crisis is the mother of acceleration. This article will reflect on how these themes impacted the physical security industry in 2020, based on content we publ...

Consolidation continued in the physical security marketplace in the turbulent year 2020. There were several mega-deals in addition to shuffling among small and medium-sized companies. Here is a sampling of M&A from this year, compiled from our archive of company news. With the changing economic climate, how much more is ahead in 2021? Stay tuned. Wesco merges with Anixter WESCO International, Inc., a provider of business-to-business (B2B) distribution, logistics services and supply chain...

As the new Chief Executive Officer of Milestone Systems, Thomas Jensen pledges to continue the company’s focus on protecting people and assets and to help organisations gain insight and optimise their business processes. Seeking to fulfil Milestone’s mission to ‘Make the World See,’ Jensen will maintain Milestone’s approach of being an open video management system (VMS) platform and having an open company culture. End-user communities “I will also be worki...

Zigbee is a familiar name in the smart home arena, and the Zigbee Alliance is expanding its technology approach to address the challenges of the Internet of Things. As the Internet of Things (IoT) has evolved, the need has become obvious for stronger unity among brands and ecosystems to enable products within smart environments to work together more easily. Working to serve that need is the Zigbee Alliance, which seeks to promote collaboration in the Internet of Things by creating, evolving, an...

Close collaboration with customers has been a hallmark of the physical security industry for decades. And yet, less ability to collaborate face-to-face to discuss customer needs has been a consequence of the COVID-19 pandemic. “True innovation, which comes from close collaboration with customers, is more difficult to achieve remotely,” said Howard Johnson, President and COO, AMAG Technology, adding “Not being able to visit in person has not been helpful. Kurt John, Chief Cybe...

The COVID-19 pandemic has provided a double challenge to physical security systems integrators. For one thing, they have had to adapt their own businesses to survive and thrive during the pandemic. On the other hand, they have also been faced with new challenges to serve their customer’s changing needs. Global pandemic effects One integrator company, North American Video (NAV) took the now-familiar steps most companies confronted to adapt their business model to operations in a global pa...

Historically, concerns about inclusion and diversity have not been widely discussed in the security market. In the last couple of years, however, the Security Industry Association (SIA) and other groups have worked to raise awareness around issues of diversity and inclusion. Specifically, SIA’s Women in Security Forum has focused on the growing role of women in all aspects of security, and SIA’s RISE community has focused on “rising stars” in an industry previously domin...

Can a smart card be used securely for multiple applications (and among multiple manufacturers )? End users are demanding such interoperability, and they also want openness to switching out components of their access control systems in the future without being “locked in” to one vendor. Those are the goals of the LEAF Identity consortium, a collection of companies that share and support end user-owned encryption keys stored securely in smart cards with MIFARE DESFire EV2 chips and ar...

Facial recognition is becoming more popular in newer systems for access control — a shift that began before the pandemic and has intensified with a market shift toward “touchless” systems. A new facial recognition platform is emerging that responds to the access control industry’s increased interest in facial recognition by expanding the concept with a new higher level of technology. At the core of the new system is high-performance, true-3D sensing with facial depth ma...

Within days, a rule will take effect that bans from U.S. government contracts any companies that “use” video products from Chinese companies Hikvision and Dahua. The Federal Acquisition Regulation (FAR) rule implements the “blacklist” (or “Part B”) provision of the National Defense Authorization Act (NDAA), which is understood in the security industry as prohibiting dealers and integrators that do business with the federal government from selling Chinese-made...

As a cloud-based platform for service providers in the security, smart home and smart business markets, Alarm.com has adapted quickly to changing conditions during the coronavirus pandemic. In the recent dynamic environment, Alarm.com has kept focus on supporting their service provider partners so they can keep local communities protected. “We moved quickly to establish work-from-home protocols to protect our employees and minimise impact on our partners,” says Anne Ferguson, VP of...

The general public doesn’t give much thought to the important role of security officers in creating and promoting safer environments. The low-profile work of security officers is vital to protecting people, places and property. During the pandemic, newer aspects to that role have emerged. Security personnel have been called on to perform diverse tasks such as managing queues at the supermarket, safeguarding testing centres and hospitals, ensuring food deliveries, and supporting police pa...

Trends in the alarm industry point to a need for a software system that accommodates business patterns such as recurring monthly revenue (RMR). Workhorse Service Company provides a software that combines customer relationship management (CRM), enterprise resource planning (ERP) and field service management (FSM) into a “cradle-to-grave” system designed specifically for the alarm industry. “Making an alarm sale is different than making a CCTV sale, and the processes for the sal...

Governments around the world use facial recognition for applications such as identifying persons on public video feeds. The technology is also used by police for internal databases and as a component of ID verification for elections and/or airport security. In fact, the use of facial recognition technology is increasing globally. Surfshark, provider of virtual private networks (VPNs), collated the latest data on face surveillance around the world and distilled it into a map that shows which co...

Spread of the novel coronavirus has jolted awareness of hygiene as it relates to touching surfaces such as keypads. No longer in favour are contact-based modalities including use of personal identification numbers (PINs) and keypads, and the shift has been sudden and long-term. Both customers and manufacturers were taken by surprise by this aspect of the virus’s impact and are therefore scrambling for solutions. Immediate impact of the change includes suspension of time and attendance sys...

Even though ISC West 2020 was cancelled, many of the product introductions planned for the trade show still happened. For example, physical security and secure identification company Identiv introduced the Hirsch Velocity Cirrus and MobilisID. Hirsch Velocity Cirrus is a cloud-based Access Control as a Service (ACaaS) solution. It is an optimal solution for both end-users and integrators, with lower upfront costs, reduced maintenance, enhanced portability, and the future-proof assurance of auto...

The global pandemic caused by the novel coronavirus is changing work environments to an unprecedented degree. More employees than ever are being asked to work remotely from home. Along with the new work practices comes a variety of security challenges. Without the proper precautions, working from home could become a cybersecurity nightmare, says Purdue University professor Marcus Rogers. “Criminals will use the crisis to scam people for money, account information and more,” he says....

The U.S. Department of Homeland Security (DHS) will be participating at ISC West in a big way. Representatives of the federal department will be taking part in more education sessions this year, and the DHS tech-scouting team will be on hand to view the latest technologies on display at the show. Exhibitors – and anyone else at the show – are invited to the “DHS Town Hall” on March 19 (Thursday) at 3:30 p.m. in meeting room Galileo 1001. The aim is for DHS to engage with...

ISC West is being affected only minimally by the COVID-19 coronavirus, which is having an impact on international business travel, specifically to and from China. One consequence of coronavirus travel restrictions is a decision by Reed Exhibitions International not to proceed with a dedicated pavilion for Chinese companies at ISC West, March 17-20. In the main hall, however, some Chinese companies will remain in the show and staff their exhibit booths with U.S. office personnel and resources. I...

J.D. Power is a well-known name when it comes to measuring customer satisfaction, and they have been measuring satisfaction in the home security industry since 2016. Changes affecting the marketplace – both in terms of disruptors and technology – make this a unique time. For example, in 2019, J.D. Power expanded the Home Security Satisfaction Study to not only measure the traditional pro-install/pro-monitor companies, but to separately evaluate self-install/pro-monitor brands. ...

The Security Industry Alarm Coalition (SIAC) has a mission to be the voice of the electronic security industry on issues involving municipal alarm management for the approximately 18,000 public safety agencies in the U.S. and Canada. Specifically, SIAC works to minimise the number of false alarms, which are a costly waste of resources for law enforcement jurisdictions. SIAC works directly with leaders in law enforcement at the national level, such as the International Association of Chiefs of P...

Facial recognition continues to be a political football and a target of privacy activists in the United States. For example, San Diego has suspended its use of facial recognition scanners by law enforcement after a campaign by civil rights groups. The San Diego Tactical Identification System (TACIDS) programme included a database of facial recognition scans shared by 30 local, state and federal agencies. A California law, passed in the fall, puts a three-year moratorium on law enforcement use o...

Security’s intersection with consumer electronics is on view at CES 2020, the world’s largest technology event, Jan. 7-10 in Las Vegas. The giant show features more than 170,000 attendees, 4,500 exhibitors and 1,100 industry thought-leaders featured on the CES stage. A range of technologies will be on display, from artificial intelligence (AI) to 5G, vehicle technology to AR/VR (augmented and virtual reality), robotics to home automation. Security plays a prominent role, too.The imp...

Across the security industry, power supplies are too often an afterthought and the first item in an access control system to be value-engineered. However, when the power supply fails on a high-end access control device, the system becomes a very expensive paperweight. Fortunately, there are now power supply units available that can enhance system reliability by providing remote diagnostics and real-time reporting and analytics. There is also a mistaken perception that all power supplies are th...

Kurt Takahashi, the new CEO of Pelco, says he will provide collaborative leadership to help build the Pelco team, work together hand-in-hand with team members, remove barriers and lead the company forward. He brings industry experience and relationships to the new post that will translate into new opportunities. Takahashi joins Pelco from AMAG Technology, where he served as President for the last couple of years. Earlier, he had stints at ADT, Tyco and Quantum Secure, where he was Global Vice Pr...