Retail security applications - Case studies

An American sports broadcasting network wanted to modernise to an IP communication solution without disrupting its 24/7 operations. The organisation was relying on a digital phone system that was obsolete and becoming increasingly inefficient and costly. However, the existing phone system was supported by a single-pair UTP infrastructure that was not ready to support the new IP devices. While the customer wanted to modernise to IP, they were not interested in the risk, complexity, and business...

Integrated security manufacturer TDSi announces the new integration of its powerful GARDiS access control range with Thinking Software’s  RotaOne Time & Attendance platform. The new integration enables businesses and organisations to incorporate the two market-leading solutions, providing a complete overview of staff movements and the security of facilities. Time & attendance solution Reflecting on the new integration, Gwen Curran, Channel Partner Manager North at...

Long John Silver’s, the largest quick-service seafood restaurant chain in the United States, has chosen Interface Security Systems, a service provider delivering business security, managed network, UCaaS, and business intelligence solutions to distributed enterprises, to enhance network connectivity across 430 of its restaurants. To build this “network of the future,” Long John Silver’s implemented Interface’s fully managed, restaurant-in-a-box solution that i...

Videoloft is bolstering its presence in the United States by hiring new U.S.-based sales staff and integrating with established brands in the US market, including Digital Watchdog, exacqVision, Vivotek, and Lorex.  Cloud surveillance systems Videoloft focuses on transforming traditional professional surveillance systems into cloud-connected solutions via the Videoloft Cloud Adapter. The company was born from the innovative technology created for the Manything app in 2012, which turned ol...

Situated at an altitude of 5500 feet above sea level, Namchi (means Sky High) is one of the famous and biggest tourist destinations in Sikkim, a state of northeast India. Surrounded by the spectacular view of the mountains, emerald, and green forest, Namchi is well-known for its old monasteries, sacred temples, and annual festivals such as Namchi Mahotsav. Smart Cities Mission Namchi was selected to be part of the Smart Cities Mission, an ambitious programme of Govt. of India. Under this prog...

Making decisions about new security technologies can be complex at large organisations to say nothing about getting user buy-in. In a recent webinar, Moving to Mobile Access Control, James Moore of IFSEC Global and Peter Walsh of HID Global spoke with Allan Dawson, Workplace Services Team Manager at aircraft leasing company Avolon, about his company’s recent rollout of HID Mobile Access®. How did users respond to the new technology? When people ultimately get on the platfo...

Invixium, a premier manufacturer of innovative touchless biometric solutions, has been chosen to provide PPG, a global pioneer in manufacturing paint and other specialty chemicals, an automated touchless solution to accurately measure employee temperatures at staff entry doors. When faced with the overwhelming cost of screening employee temperatures during the COVID-19 pandemic, PPG sought to invest in a solution that achieved high accuracy without breaking their budget. Need for integrat...

Gujarat Medical and Education Research Society is an initiative taken up by the State Government of Gujarat to improve the Human Development Index in the state by establishing new medical colleges. This, in turn, will increase the availability of qualified doctors and ensure the spread of health care services and medical knowledge. GMERS Ahmedabad is also one such initiative. Spread across five buildings, the campus has a hospital setup with a capacity of 720 beds. Challenge faced Centralised...

Motor Fuel Group (MFG), the independent forecourt operator, has entrusted Wisenet cameras manufactured by Hanwha Techwin to help protect its major investment in electric vehicle (EV) charging hubs. With the sales of electric vehicles growing, MFG is accelerating its plans to offer the ultra-rapid, electric vehicle (EV) charging bays – up to 12 charging bays at each location - across its 900+ station network. Identifying damage via VMS Dedicated Wisenet video surveillance systems are bei...

As Thailand’s oldest bank, Siam Commercial Bank (SCB) has successfully navigated more than a century of change. But more recently, as the tech-savvy Thai market eagerly embraced the digital revolution, SCB found itself falling behind. One pain point was correcting errors in its ATM network; refunds were taking up to a week. It was a delay the bank’s customers were unwilling to endure. How did SCB fix its ATM woes? It brought in a team of Blue Prism digital workers. Challenge...

Telefónica is Germany’s largest telecommunications company, currently servicing more than 42 million mobile connections. Many of those connections are made possible through a contract. And contracts need to be regularly renewed. Telefónica is updating thousands of contracts every week. Optimising this process was a priority.  Challenge Telefonica has 23 million customers with fixed-term contracts, and renewing millions of these contr...

Rebel Energy is a new entrant in the UK energy market and will soon supply 100% clean and affordable energy to all UK households. Rebel’s mission is to drive the nation’s energy transition agenda toward renewable power generation, ensuring poorer households are not left behind. But in an already cluttered and highly competitive market, how is Rebel giving itself the best chance for a successful launch? They’re hardwiring intelligent automation into their business. C...

A UK bank has an impressively long history, and throughout they have looked for ways to innovate and improve their business. When COVID-19 struck, they found themselves well-positioned to help customers in need of mortgage relief. How? With a Blue Prism intelligent digital workforce. Challenge The lockdown and shelter-in-place mandates that were issued early in the COVID-19 pandemic led to widespread unemployment and financial worries. Homeowners with mortgages were left wondering&nb...

When UK families require assistance while caring for a loved one, they often turn to Bupa. This well-respected healthcare organisation offers residential and nursing care at over 120 homes and ten retirement villages. With its residents among the most vulnerable to COVID-19, Bupa knew it needed a way to quickly identify any ill staff members to keep residents safe. A Blue Prism digital workforce came on board to help. In fact, Bupa’s intelligent automation program was so impactful, i...

KFM was created by King’s College Hospital NHS Foundation Trust in the UK as a wholly-owned commercial entity. KFM provides the Trust with a broad range of procurement and support services. However, keeping one of the busiest teaching hospitals in London well stocked was a challenge, and knowing which invoices among the many were overdue was even more difficult. So, instead of requiring employees to complete the task, KFM gave the job to Blue Prism digital workers. Challenge C...

One of the largest pharmaceutical companies in the world, headquartered in Switzerland, has products available in 155 countries and employs approximately 110,000 worldwide. The company is a proven leader in investing in research and development, and, in 2020, was ranked in Fortune magazine’s Most Admired Companies Pharmaceutical Industry list. This global pioneer has been utilising IntSights for the last two years in various capacities, including detection and remediation of data exposure...

goto.energy is a trusted supplier of green energy to the UK domestic market, and they pride themselves on offering customers transparent, sustainable value for money. Though a relatively new contender in the energy market, they’ve had an advantage. With no legacy system in place, goto.energy can take a digital-first approach, build their business around intelligent automation and attract outside investment. Challenge to address scalability Unlike other energy companies that ha...

KFM is a wholly-owned subsidiary of King’s College Hospital NHS Foundation Trust in the UK. Acting as its commercial arm, KFM was created by the Trust to provide it with a broad range of medical support services, such as procurement of supplies and equipment, supply chain management and outpatient pharmacy services. KFM aimed to increase efficiency by automating legacy processes, so they reached out to Blue Prism and deployed a digital workforce. Challenge As one of London’s...

“Intelligent automation is becoming increasingly embedded within our core operations – transforming the way we work and the things we’re able to do for our customers,” said Shane Kokoruda, Vice President of Enterprise Business Solutions. Four million people trust Eversource to supply their electricity, natural gas and water. As the largest utility in New England, Eversource’s priority is to provide safe, top-tier service to its customers and is always loo...

“We didn’t have any time to prepare; customers were already worried and asking for our help as soon as the Government announced the scheme. We knew there was no easy system solution to use so we knew we had to find an alternative response that we could deliver safely at pace for our customers when they needed us the most,” said Katie MarriottHead of Mortgage Services. For more than 145 years, Leeds Building Society has helped its members save and have the home they want....

A UK bank has been supporting British citizens for centuries. They know that COVID-19 has affected all of their customers but in different ways. The bank continues to look for new ways to lend a hand. A strong and longstanding intelligent automation program has allowed them to act quickly to help customers when new ideas arise. Challenge The economic effects of COVID-19 have created widespread financial stress. The bank wanted to help alleviate that stress for customers. Early in the...

Control room video walls provide the most versatile way to visualise and monitor multiple data sources and inputs simultaneously. This video wall case study showcases the power and flexibility of the Userful video wall controller software and video wall processor in a control room / Network Operations Center (NOC) environment. Monitoring operations Lightbound, a leading internet, voice, and data solutions provider in Indianapolis (USA) deployed an 8-display video wall in the Network Operations...

The Goffert Stadium, home to the N.E.C. football club in Nijmegen, Netherlands, was in dire need of an upgrade as its legacy security system had fallen into disrepair and was no longer fit for purpose. To tackle the issue, the football club worked with VideoGuard to deploy a Genetec system that could modernise security operations and support a phased evolution of infrastructure. The security challenge of the stadium The Goffert stadium’s original analogue security system had been instal...

As the details emerge on the ransomware attack that sent a major U.S. oil pipeline operated by Colonial Pipeline offline for a week, what Abnormal does know is that the likelihood the attack emerged from a malicious phishing email attack is extremely high. Ransomware attacks Recently, the U.S. Cybersecurity & Infrastructure Security Agency (CISA) tied the threat actors behind the attack, DarkSide, to prior phishing-related attacks as a way to deliver ransomware to their targets....

In August of 2020, one-year-old Mateo Montufar-Barrera was lounging in a stroller as his mother walked him around their Chamblee, Georgia neighbourhood. But their calm lunchtime walk was shattered when, at 12:30 p.m., a man pulled up next to them in a car, pulled out a gun, and kidnapped Mateo. Mateo’s kidnapping activated an AMBER Alert, a federal system designed to notify as many organisations and people as possible about urgent child abductions. All the investigators had to go on...

A Sports and Recreation Centre in Mexico was relying on an outdated security system that could no longer provide the required capabilities. The organisation decided to deploy a new IP solution to provide the safest facility for healthy recreation.  A center is a place where sports and culture come together to contribute to the physical, intellectual, and social development of the community. The organisation promotes honesty, diversity, and participation; ensuring everyone can contribute to...

The Toronto Transit Commission (TTC) wanted to upgrade the intercom system throughout its subway stations. However, during the planning process, the TTC discovered several obstacles that needed addressing. The agency wanted to upgrade its intercom system with IP devices but did not know how it would ensure a robust and effective local area network to support it. Given the unique characteristics of a subway station, re-cabling would be extremely expensive, disruptive, and time-consuming. Any di...