Remote monitoring security applications - Round table discussions

Body-worn cameras are becoming more common every day, driven both by needs of the marketplace and technology developments. However, questions remain about the usefulness of the devices, and their future role in promoting safety and security. We asked this week’s Expert Panel Roundtable: What are the challenges of body-worn cameras for the security industry?

In recent years, information technology (IT) departments at end user companies have often been seen as adversaries of traditional security departments – or, at least, as a thorn in their side. One of the issues is territorial: As physical security products have migrated to use of Internet protocols and the network infrastructure, the IT and security departments have clashed – erm… make that interacted – more and more often. New realities such as cybersecurity have made i...

It seems there are more “bad things” happening than ever before. We hear news every day of workplace shootings and terrorist attacks, of smash-and-grab thefts and child abductions. Beyond the possible human tragedy involved, such events pose a persistent question to anyone involved in the realm of security: Could we have prevented it? The first step toward prevention is to predict or foresee an event before it happens. Too often, technology enters the picture after the fact, most com...

We have been hearing about smart buildings for more than a decade, but the increasing profile of the Internet of Things (IoT) expands the possibilities for intelligent building systems and makes them even more attainable. Security is often among the “smart” functions of a building, and the capabilities of many physical security systems can contribute in new ways to building intelligence. We asked this week’s Expert Panel Roundtable: What is the impact of “smart buildings&...

Industry standards make it possible for systems and technologies to connect and work together. Standards enable today’s integrated systems. But does adherence to standards stifle innovation? Does the necessity to interface using an industry-wide standard slow down the implementation of newer (and possibly not standards-compliant) capabilities? Or do standards eliminate extraneous variables, empower more integration and encourage greater innovation? We asked this week’s Expert Panel R...

They call it “critical” for a reason. The so-called “critical infrastructure” is composed of the basic services that citizens have come to depend on, and which are necessary to support society and ensure national stability. The term includes high-visibility segments such as airports, refineries, transportation, wastewater, nuclear reactors, electric utilities, pipelines, and more. Because these functions are so critical, the stakes of providing security are higher than fo...

Products are the building blocks of systems and solutions. How those products are combined, and where the integration happens, is a variable in the physical security market. Before the advent of open systems, a single manufacturer typically combined his own products, using proprietary connections, into end-to-end solutions for customers. Open systems undermined that paradigm to some degree and made it possible for customers to pick and choose products from multiple manufacturers to be integrated...

Video systems today offer more capabilities than ever. Consequently, the systems can be used in new ways. For a variety of reasons, however, many customers don’t take full advantage of the capabilities of their video systems and therefore are leaving value on the table. Education and training are tools to alleviate the situation, but the first step is to identify the new ways that video can be used. We asked this week’s Expert Panel Roundtable: How do customers under-utilise their vi...

Companies in fast-moving industries tend to want half or more of their revenue to come from products released in the last three or so years. The logical extension of that philosophy is the demise of product "cash cows" that remain in a company's portfolio for many years. Where better to witness the shortening life cycles of technology products than in the smart phone market, where most of us buy into the hype of the "latest and greatest?" But does acceleration of new product introductions transl...

“Don’t try this at home.” It’s a common warning, but how does it apply to security systems? With today’s systems becoming easier to install, and with customers becoming more tech-savvy, there is a growing market for “do-it-yourself” or DIY home security systems. The trend also extends beyond the home security market: Business end users may also think they can forgo a professional installer and handle installation in-house. The customer may save money by...

Remarkable changes are happening in the video camera market for surveillance applications, including the emergence of lower-priced products that offer features that previously were only available at a much higher price point. Deflating prices of cameras are sometimes referred to as a “race to the bottom” – foreshadowing a market of low-cost cameras that all provide similar features. We asked this week’s Expert Panel Roundtable to comment on camera pricing trends and how c...

Measuring return on investment (ROI) has long presented a challenge to the security marketplace. Investment in security is often viewed as a necessary cost whose benefits cannot be measured. For example, how do you measure the value of an event that doesn’t happen (i.e., that has been prevented)? The difficulty of measuring ROI doesn’t diminish customers’ appetite for it, however. Today’s choosy customers are driven more than ever by the bottom line and expect any and all...

Even the most effective technologies usually require some level of human involvement. What new technologies do, generally speaking, is change the nature of a human’s role. Most jobs in today’s world are vastly different than 50 years ago, in many cases because of the changing role of technology. In the physical security world, what specific impact does technology have on the human element of systems? We asked this week’s Expert Panel Roundtable: Have recent developments in secu...

There’s a huge cloud hanging over the physical security market, but in a good way. Cloud-based systems, whether for video, access control or another category, are on the verge of taking the industry by storm. The benefits of that mythical “cloud” are well-known, or certainly well-touted, in the market. It’s almost as if the word “cloud” has become a buzzword that can mean different things, or at least whatever the customer wants it to mean (as long as they buy...

The obvious reason to buy security systems is to promote greater security. But in some cases, there are more specific and/or immediate motivators that lead to a security purchase. Everybody wants more security in the abstract, but how willing are we to pay for it? Security is sometimes seen as a “grudge purchase,” competing for tight corporate dollars with other investments that may seem more appealing or urgent. But other times an event occurs that moves security to the top of the l...

The world of politics, like the world of security, is an environment of constant change. But do changes in one have an impact on the other? Governments around the world are involved in buying a wide variety of physical security systems, so how those governments operate certainly affects how they spend money on security. But in a broader sense, governments (and the associated political forces at work) also impact how their citizens and those in the private sector view threats and, as a logical ex...

Big data is a buzzword, and data – presumably of all sizes – is a driving force in the physical security market. As systems become more sophisticated and expand their capabilities, the result is more data; in some cases, a lot more data. But a key question is: What do we do with the data? How do we use it to provide value? How do we interpret it, and transform it into useful information and/or intelligence? We presented the topic of data to our Expert Panel Roundtable and came away w...

A busy trade show abounds with new products and expanded features, colorful signage and blinking video screens, all competing for attention from busy attendees. It’s a microcosm of how the security marketplace – or any market, for that matter – sells its products. But what happens if the reality turns out different to the sales pitch? What happens when product or system performance doesn’t quite live up to the claims? Some would call that hype, and it can lead to disillus...

For many years, cybersecurity was the unmentioned elephant in the room. Possible vulnerability of IP-connected devices to a cyber-attack was seldom, if ever, mentioned, and even the most basic measures to prevent such an attack were not implemented. For the last couple of years, however, the physical security industry has begun talking more about cybersecurity, in some cases with an abounding enthusiasm typical of the newly-converted. Have our discussions sufficiently addressed the long-standing...

Hospitals and healthcare facilities are an important vertical sector in the physical security market. Protecting healthcare facilities is a rich opportunity to leverage the value of physical security systems that range from video to access control to newer location and asset protection systems. But understanding how technology can excel in the healthcare vertical requires that we first identify and understand what these institutions need. Therefore, we asked this week’s Expert Panel Roundt...

Technology is changing at a break-neck pace, and the security marketplace is currently being bombarded by a wealth of new capabilities and innovations. But what will be the impact? Which of the currently-hyped new innovations will have a major impact, and which will fade over time? And even acknowledging the long-term significance of various technologies, what can we expect to be the more immediate effect? We asked this week’s Expert Panel Roundtable: What new security technology is poised...

Consolidation is a reality in the security and video surveillance market. In the last several years, we have seen a variety of mergers and acquisitions (M&As) involving scores of companies of all sizes. But what is the impact of M&A activity on the companies involved, on their customers, and on the industry as a whole? We posed this question to our Expert Panel Roundtable: Do mergers and acquisitions have a net positive or net negative impact on the security market (and why)?

The International Organization for Standardization (ISO) describes standards as guidelines or characteristics for activities or for their results, aimed at achieving the optimum degree of order. They might include product standards, test methods, codes of practice, guideline standards, and management systems standards. In the security marketplace, there are many standards currently used, including those from organisations such as ONVIF, PSIA and ASIS International. Might the value of standardisa...

Meeting a customer’s expectations is a key component of success for any business, including the physical security market. However, understanding customers’ expectations is a big challenge, which is made even more difficult because those expectations are a moving target. We asked this week’s Expert Panel Roundtable: How are customer expectations changing in the physical security market? Their wide-ranging answers highlight elements from technology expectations to adaptability to...

As security industry buzzwords go, “convergence” is perhaps the best known and most pervasive. We have been hearing about convergence in our market for almost 20 years. We have heard it’s happening soon. We have heard it’s inevitable. And yet, for all the talk of convergence, it has sometimes seemed there has been more talk than action. We wanted to check in with our Expert Panel Roundtable and get their latest takes on this most enduring of industry buzzwords. We asked t...

Once again, ISC West has come and gone. The show continues to please exhibitors and attendees. Reviews are generally glowing and enthusiastic. For all its successes, however, there is a certain repetition from year to year – a lot of the same players, the same technology trends (not to mention the same venue every year, but who doesn’t like Vegas?) But even among the repetition, there is usually at least one element that is surprising. Perhaps it’s the unexpected elements that...

Lower equipment prices (with less margin) are one industry trend leading more integrators to seek out new sources of revenue. With margins shrinking on lucrative, but unpredictable, “project-based” business, integrators are looking for more revenue stability. One solution is recurring monthly revenue (RMR), which is already common in the related field of alarm monitoring. But where does RMR come from? Creating more RMR also requires that integrators change how they do business, from...

The minutes are counting down to one of the biggest security industry trade shows of the 2017 calendar. Expectations are high going into ISC West 2017 in Las Vegas: Last year’s show was very well attended and highlighted lots of new technologies. Looking ahead to this year’s show, we wanted to get the Expert Panel Roundtable’s take on what news will dominate the show. So we asked our panel: What do you expect to be the big news at ISC West 2017?

Rapid changes in technology span both the consumer and the physical security markets. In the consumer market, technology innovation is nowhere more apparent than in the palms of our hands, where we all hold the latest smartphones and mobile devices. Simply put, the unprecedented power and capabilities of today’s smart phones have changed our lives. No wonder they are also having an impact on our business of physical security systems. Although a consumer product, smartphones increasingly pl...

Changes in our industry’s technologies are reflected in the language we use. Over the years, more than one industry trend has been tied to associated buzzwords – for better or worse. As the technologies change, so does the language. We asked this week’s Expert Panel Roundtable: What are the industry’s newest “buzzwords” and what do they reflect about the changing market?