When people think of control rooms, images from James Bond movies or intense action stories come to mind. What they fail to realise is the incredible level of ergonomics, technology, precision and craftsmanship required to create a top-notch command and control room.

“These are rooms of complex functionalities, where hundreds of elements must be integrated and function in sync,” says Jim Coleman, National Sales Manager, AFC Industries. Professional teams from several different industries must coordinate every single detail in order to ensure that functionality occurs each and every time.

Reconfigurable furniture for control rooms

AFC Industries is one company that specialises in equipping control rooms for security and other applications. AFC Industries was established in 1994 as a family-owned business that focuses on the design and construction of ergonomic products. Their height-adjustable units guarantee the right height for standing desks as well as traditional sitting levels. The company produces an array of Command and Control ergonomic security consoles and mounting solutions. Modular racking systems facilitate efficient storage of electronic and audio-visual equipment.

As technology changes, older traditional consoles are no longer a necessity. Many organisations instead are choosing to use lighter, less costly, reconfigurable furniture that allows more flexibility. Command Centres need to be able to reconfigure the space at will. Because most systems are housed in secure data centres, users should be able to quickly move their positions by relocating their workstations, utilising different network connections.

Simple control room features, like those addressing lighting or operator comfort, can make the difference in a correct or incorrect decision during a crisis

Emergency operations centres

A positive trend driving the market for control rooms is an increase in emergency operations centres (EOCs), says Randy Smith, President of Winsted. “Everybody is concerned about what happens in an emergency,” says Smith, and the centres are popping up as a tool for emergency preparedness. It’s another environment where sit-stand work stations are the rule.

Winsted’s product lines include stock modular and customised elements in good-better-best categories – from basic to lots of “bells and whistles;” jobs can be configured from modular elements or customised as needed.

Customised control rooms for seamless operation

There is a lot at stake in control room design: Lives can depend on how effectively a control room functions in an emergency. Control rooms should seamlessly accommodate both everyday occurrences and crisis situations, says Matko Papic, Chief Technology Officer of Evans Consoles. Better-operating control rooms can increase efficiency and reduce and/or mitigate risk. Simple control room features, like those addressing lighting or operator comfort, can make the difference in a correct or incorrect decision during a crisis. Addressing operator comfort can reduce the possibility of workers’ compensation claims. End users are seeing multiple benefits of creating a better operating environment, better sightlines, more comfort and attention to ergonomics.

As a fully integrated control room solutions provider, Evans Consoles approaches the needs of a control room environment beginning in the conceptual/operational planning stage. They consider broad issues such as how information will be processed, the interface between technology and operators, and the cognitive and physical interactions of operators – understanding that these factors drive the layout and function of control rooms. After analysing tasks to be performed in the environment, Evans lays out the consoles to meet those needs. Rather than a predesigned solution, each installation is tailored around a specific application.

Read part 2 of our Control Rooms series here

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Author profile

Larry Anderson Editor, SecurityInformed.com & SourceSecurity.com

An experienced journalist and long-time presence in the US security industry, Larry is SourceSecurity.com's eyes and ears in the fast-changing security marketplace, attending industry and corporate events, interviewing security leaders and contributing original editorial content to the site. He leads SourceSecurity.com's team of dedicated editorial and content professionals, guiding the "editorial roadmap" to ensure the site provides the most relevant content for security professionals.

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