In a world forever changed by the coronavirus pandemic, companies worldwide are now expanding their concept of physical security to best safeguard their facilities and employees. Few incidents have had as much of an impact on businesses globally as the COVID-19 pandemic; much of the world is still struggling to contain COVID-19, navigating the lasting effects and exploring what the “new normal” looks like.

While some organisations are still engaged primarily in “anywhere operations”, i.e. remote work, many organisations are implementing strategic physical security solutions that better protect everyone through the use of video surveillance technology and advanced intelligence capabilities.

As this new normal takes hold within the business environment, security strategies will largely be centered around several key initiatives like access control, people counting, occupancy controls, temperature screening, contact tracing, and reducing office touch points. With the use of a video management system (VMS) in the shadow of COVID-19, occupancy data from a VMS can trigger a lockdown and not permit new entrants until the occupancy drops below a certain threshold; this is significantly useful for organisations that have returned to in-person work. 

But there’s a caveat: though many legacy security systems are being re-evaluated to allow for touchless or frictionless access control — a move designed to eliminate the need for employees and visitors to physically touch a surface when using an access control system — upgrading the outdated technologies can be cumbersome and expensive, especially for organizations that had not planned for an interruption like the pandemic.

Security contractors will be vital

So, what is the solution? Security contractors will play a vital role in helping end-users across a range of vertical markets — large and small — to achieve their goals in the new paradigm. For some, this may mean leveraging existing access control and video surveillance systems with upgrades where needed. For others, an entire overhaul is made possible with budget friendly solutions for businesses to migrate to integrated access control through end-to-end security solutions that tie into existing infrastructures without major disruptions (meaning the organisation will never be left vulnerable).

Cybersecurity is becoming even more intertwined with physical security

There is massive transformation occurring in the security industry, most notably the movement to digitise physical access and integrate it with video management systems and surveillance.

This shift means that cybersecurity is becoming even more intertwined with physical security, allowing organisations the ability to correlate the metadata of people’s behaviors and activities — a plus point for those looking to remain vigilant against future pandemic-esque business interruptions.

Access, video, and audio are converging into consolidated platforms. Due to lower costs and pairings with IP-based, wireless infrastructure, there are infinite solution configurations. IT security requirements are beginning to apply to physical security because of this integrated infrastructure.

Multi-factor authentication

The security industry is also beginning to see a trend of multi-factor authentication, which is going to dominate in the days to come as it makes solutions more reliable. Most people carry smartphones these days, which have green check communication capabilities that allow easy multi-factor authentication. Costs are going down, and algorithms are getting better, making more people willing to try it.

Some new solutions have both the fingerprint reader and a camera for facial biometrics

Some new solutions have both the fingerprint reader and a camera for facial biometrics. Cameras and CCD modules cost almost nothing, and they do not have to be super high-end anymore, especially if organisations are doing one-to-one verification.

It’s not just about security now; it is security, health, and safety. Access control with video, intelligent readers, and credentials is a perfect platform for next generation solutions.

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Author profile

Mark Allen General Manager, Physical Access Systems, Identiv

Mark Allen was appointed Identiv General Manager, Premises in January 2016. Mr. Allen has been with Identiv since 2003, most recently in a product manager role. He has more than 29 years of practical experience in technology at start-ups and public companies, ranging from programming, software development, and engineering to business development, R&D, and operations.

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