Johnson Controls, Inc.
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The Glenview IL Public Safety Dispatch Centre and the City of Allen, TX Police and Fire Communications became the 140th and 141st Emergency Communications Centres (ECCs) in the United States to implement The Monitoring Association’s (TMA) Automated Secure Alarm Protocol (ASAP).

Launched in 2011 as a public-private partnership, TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm monitoring centres to Emergency Communication Centres (ECCs).

ASAP-enabled monitoring centres

The Glenview IL Public Safety Dispatch Centre is the first ECC in the state of Illinois to implement ASAP. Glenview went live on January 9th & 10th, 2024, with the following companies: Rapid Response Monitoring, Security Central, Quick Response, Securitas, Everon (formerly Protection One), Guardian Protection, Johnson Controls, Alarm Detection Systems, United Central Control, National Monitoring Centre, Affiliated Monitoring, Vivint, Brinks and ADT. Vector Security will be on board soon.

Eighty percent of the alarms in the U.S. are monitored by ASAP-enabled monitoring centres

TMA is especially pleased to welcome our first ECC in the state of Illinois to ASAP,” stated TMA President Steve Butkovich. “A total of 22 new ECCs went live in 2023. ASAP now covers over 15% of the U.S. population, which accounts for over 52,000,000 people nationwide. Eighty percent of the alarms in the U.S. are monitored by ASAP-enabled monitoring centres.”

TX Police and Fire Communications

The City of Allen, TX Police and Fire Communications is the 17th in the state of Texas to implement the ASAP. The City of Allen went live on January 17th, 2024, with the following companies: Rapid Response Monitoring, Vector Security, Security Central, Johnson Controls, Securitas, Dynamark, Alert360, United Central Control, Everon (formerly Protection One), Guardian Protection, National Monitoring Centre, Affiliated Monitoring, Vivint, Brinks and ADT.

We are excited to be live with the ASAP-to-PSAP program at our agency. We look forward to having a partnership with the alarm vendors via ASAP-to-PSAP to help better serve our responders and citizens within our community,” Jennifer Qvist, police specialist for the Allen Police Department.

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