ISC West

With over 29,000 attendees walking the showroom floor, ISC West 2025 marked another eventful year for the security industry and a standout event for the Gallagher Security team.  Gallagher’s booth was busier than ever before as attendees packed in to experience the manufacturer's latest innovations, reconnect with familiar faces, and engage in thoughtful conversations about what’s next for security. Gallagher’s security solution Changing attitude was exemplified by the Gallagher booth’s clear showstopper, QuickSwitch “Every year the energy in our booth grows, the relationships deepen, and the conversations get sharper,” reflects Melissa Vidakovic, Director of Marketing – the Americas. “The quality of those conversations really stood out to me this year – there’s a shared sense that the industry is ready to challenge the status quo and embrace what’s possible.”  That changing attitude was exemplified by the Gallagher booth’s clear showstopper, QuickSwitch, which made its debut at this year’s event. Designed to give businesses a streamlined, simplified migration pathway from legacy systems to Gallagher’s world-class security solution, QuickSwitch drew large crowds throughout the show. How Gallagher Security is seen in the Americas region “We knew QuickSwitch was going to disrupt the show, but I was encouraged by how much the solution resonated with those who stopped to chat with our team,” says Vidakovic. “It’s a simple concept, but it unlocks an unbelievable amount of value, which is what we heard repeated back to us over and over throughout the week.”  Chief Executive Mark Junge believes the recognition of value delivered by QuickSwitch reflects a sea change in how Gallagher Security is seen in the Americas region. Forefront of security innovation “Many in this market have seen Gallagher as a new player on the scene, but we’ve been at the forefront of security innovation for nearly 40 years,” Junge explains. “QuickSwitch provides immediate access to our innovative solutions, but more importantly, it gives people access to a team of experts who deliver full-scale support on top of solutions that increase efficiency and productivity. That’s the real value of the solution, and I’m thrilled it was recognised by ISC West attendees and that there’s excitement about the possibilities QuickSwitch unlocks.”  Gallagher’s cyber-resilient platform Gallagher solutions solve challenges across sectors from critical infrastructure to education The first full display of the complete Controller 7000 family also generated buzz, with booth visitors able to see Gallagher’s flexible, cyber-resilient platform up close.  Real-world customer stories helped bring it all to life, with hands-on demos showing how Gallagher solutions solve challenges across sectors from critical infrastructure to education and beyond.  Gallagher Security's powerful solutions “ISC West is always a highlight, but this year was something special,” summarises Vidakovic. “We’re walking away inspired by the momentum, encouraged by the feedback, and fired up to make this a record year for the Americas team.”  As the dust settles on a big week in Vegas, Junge says one thing is clear: “The future is bright, and Gallagher Security is more committed than ever to leading with people, partnerships, and powerful solutions.” 

Elite Interactive Solutions, a remote video guarding pioneer using proprietary intelligence and integration to achieve proven crime and catastrophe prevention, announces that the company was selected this month as one of three finalists for The Monitoring Association’s (TMA) 2025 Excellence Awards. The prestigious program nominated Elite for its highest honour, Monitoring Centre of the Year. The TMA Excellence Awards recognise any FM-Approved, Intertek/ETL or UL‐Listed monitoring centre and outstanding personnel who perform in the highest professional manner, thereby making a significant contribution to the betterment of the alarm industry and the alarm profession while demonstrating exceptional service to their customers and community. Monitoring centre services These awards were established to promote the inherent value of monitoring centre services; to honour those who have made the most significant contributions to the service; and to recognise the distinct level of professionalism attained by Nationally Recognised Testing Laboratory (NRTL)-approved monitoring centres. A distinguished panel of monitoring professionals reviews and scores all entrants, and those receiving the three highest numerical ratings — such as Elite — advance to the finals. According to TMA, this year’s program was especially competitive with a record of nearly 40 entries being submitted and evaluated. Elite’s leadership and growth Elite directly prevented 78,383 crimes and assisted police in 1,074 arrests and detainments Elite’s performance impressed judges in a multitude of ways, including leadership and growth; management and operations; training and personnel; procedures and best practices; technology and innovation; real-time crime prevention; elimination of false alarms; law enforcement partnerships; and community and industry involvement. During the evaluated 2024 period, Elite directly prevented 78,383 crimes and assisted police in 1,074 arrests and detainments. Optimal support and collaboration Among its many differentiators, Elite is believed to be the only provider that has an in-house Law Enforcement Advisory Board (LEAB) comprised of active and former LE command staff and executives. They are fully engaged in the daily activities of Elite’s subterranean, UL-Listed command centre. The LEAB trains Elite agents, reviews and ensures calls for dispatch follow best protocols, and routinely communicates and meets with agencies around the country to facilitate optimal support and collaboration. Elite representatives Elite reps serve as members of the TMA’s Technology and Surveillance & Video Verification Committees Elite representatives serve as members of the TMA’s Technology and Surveillance & Video Verification Committees as well as the Security Industry Association’s Government, Public Safety, Video & Vision, and Remote Guarding Committees dedicated to developing industry best practices, guidelines and standards. During 2024, Elite supported and presented at many trade association-organised events, including GSX, ISC West, ESX, TMA Midyear & Annual Meetings and OPSTech, California Alarm Association Midyear and Winter Conventions, GovSummit, and Securing New Ground. Elite also sponsors and partners with prominent law enforcement organisation FBI-LEEDA. Elite’s first time Excellence Awards In addition, Elite reps engaged in numerous industry education efforts, ranging from dozens of trade journal article placements to speaking engagements and webinars. While this marks Elite’s first time being considered for the Excellence Awards, the company has been stockpiling accolades the past year. Just earlier this month, the company won a SAMMY Award presented during the ISC West tradeshow in Las Vegas, having received six finalist nominations among the dozen best sales & marketing and business categories. In addition, Elite won a SAMMY in 2024, when it also captured TMA’s Monitoring Technology Marvel Award, an Industry Hall of Fame induction (company founder and CEO Aria Kozak), ranked in the SDM 100 (No. 31)  and was runner-up for the Police Dispatch Quality Award (which Elite won in 2020).

Mission 500, the security industry's non-profit charity dedicated to supporting children in need across the US, Canada, and Puerto Rico, ended ISC West 2025 on a high note with its annual awards ceremony, which celebrated individuals and organisations making a meaningful impact through service and philanthropy. The Mission 500 Awards Ceremony took place on Thursday, April 3rd, at The Bridge within the ISC West exhibit hall.  This year’s Mission 500 Humanitarian Award was presented to Allie Copeland, Chief Transformation Officer at ADI Global Distribution. The Humanitarian Award recognises individuals in the security industry who make meaningful contributions to those in need, something Copeland exemplifies through her passionate support of charitable causes like St. Baldrick’s Foundation and Mission 500 and her extensive commitment to volunteerism. Mission 500 CSR program Holmes Security Systems was recognised this year for its deep-rooted commitment The Mission 500 Corporate Social Responsibility (CSR) program is designed to honour companies in the security industry that make important contributions to those in need. Holmes Security Systems was recognised this year for its deep-rooted commitment to community safety and disaster relief. This includes its record-breaking Crimestoppers fundraising, assistance with Hurricane Helene recovery efforts, and a company-wide culture of hands-on volunteerism that continues to uplift the communities it serves.  “We are always blown away by the generosity and dedication exhibited by those we honour through the Mission 500 awards, and this year’s honourees are no exception,” said Jason Lutz, Chair of Mission 500. “The goal of these awards is to first and foremost bring attention to those who make an effort to positively impact their communities, but also to inspire others within our industry to follow their example.”  Honouring top finishers of Mission 500 5K/2K The 2025 Mission 500 Awards Ceremony also honoured top finishers of the Mission 500 5K/2K Hosted by Lutz, the 2025 Mission 500 Awards Ceremony also honoured top finishers of the Mission 500 5K/2K, which took place earlier that morning at Sunset Park. Brian Gass finished in first place, followed by James Goddard in second place, and Carter Schmid in third place among the male runners.  On the women’s side, Amanda Venafro took first place, with Amanda Hoskins finishing second and Martha Entwistle coming in third. Awards were also given to the top three male and female racers in their respective age group.  Finally, Lutz surprised previous Mission 500 Co-Chairs, Janet Fenner and Tracy Larson, with the inaugural Chairman’s Award. “These ladies helped steer Mission 500 through a pivotal time in our history, helping build relationships, expand our reach, and ensure every initiative stayed true to our mission,” said Lutz. “They deserved to be recognised for their hard work, and it only seemed fitting that they be recipients of our first-ever Chairman’s Award.”