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Alarming increases in vehicle thefts, unsolved traffic collisions, and stolen cargo in the Mexican State of Tlaxcala, motivated the Executive Commission of the State Public Security System (CESESP) to expand and upgrade its video security system.

To counter the rise in crime, the CESESP sought a flexible, scalable, open-platform video management system (VMS) that could seamlessly incorporate existing cameras as well as over 800 new cameras and edge devices from a range of hardware and software providers. 

Tlaxcala

Located in East-Central Mexico, Tlaxcala is one of 32 states within the Federal Entities of Mexico. With a population of approximately 1,343,000, based on the 2020 census, Tlaxcala is the smallest yet one of the most densely populated states in Mexico. 

The CESESP of Tlaxcala is tasked with safeguarding residents across the state's 60 municipalities.

C4 centre

C4 centre has multiple teams of six security professionals who monitor the system around the clock

At the core of all security operations, including the 911 emergency response and 089 confidential tip line, is the CESESP's Control, Command, Communications, and Computing centre (C4).

The state’s C4 centre has multiple teams of six security professionals who monitor the system around the clock on a large, 24-screen video wall. The C4 also houses the system’s HP and Lenovo servers. 

Flexibility, scalability, and budget

Flexibility, scalability, and strictly adhering to the budget were top requirements for this critical, state-wide project,” said Maximino Hernández Pulido, Executive Commissioner of the State Public Security System.

We considered a variety of proposals and providers, but we ultimately followed the advice of our integrator, Digital Information Systems, and selected XProtect Corporate from Milestone Systems.” 

XProtect Corporate

The new system includes cameras from Hanwha Vision, Bosch Security and Safety Systems, Hikvision, and Pelco

The new system includes cameras from Hanwha Vision, Bosch Security and Safety Systems, Hikvision, and Pelco, all integrated within the system and managed by XProtect Corporate VMS from Milestone Systems.

The system is also fully integrated with the BriefCam Video Analytics Platform, delivering video intelligence for system managers to identify, monitor, investigate, and visualise incidents plus video data to make smarter decisions.  

Efficient and cost-effective integration

Because state officials rely on their video system 24/7, the update needed to be gradual with no downtime. As new cameras were integrated into the Milestone platform, the previous system slowly disappeared,” said Isaac Sánchez Morales, an engineer at Digital Information Systems (SDI), an integrating company.

The XProtect Corporate open platform VMS allowed us to leverage our existing cameras and servers, integrate new equipment and devices, making the process very efficient and cost-effective, and we never had a gap in service.” 

Data-driven video for fast response times 

  • BriefCam video analytics technology

The solution detects, identifies, and classifies video metadata to drive more efficient investigations

The BriefCam video analytics technology seamlessly integrates into Milestone’s XProtect Smart Client. The solution detects, identifies, and classifies video metadata to drive more efficient investigations and business decisions, such as finding missing persons, investigating the vandalism, theft, assaults, accidents, injuries, or acts of violence, as well as extracting and analysing through heatmaps, dashboards, and visualisations.

The analytics have proven beneficial in accelerating investigations, attaining situational awareness, and optimising operational intelligence for enhanced video search, alerting, and data visualisation. 

  • Real-time alerts, situational awareness

We installed the BriefCam Insights and Investigator products, and regularly use the platform’s RESPOND and RESEARCH capabilities. One of the advantages of all these XProtect-integrated analytics is that operators do not have to open additional windows or enter new credentials to access them,” said Sánchez.

With this integration of technologies, operators can trigger real-time alerts based on complex object classifications and filter combinations to increase situational awareness meaning authorities can react to events as they unfold.” 

  • Proactive policing with LPR

With the BriefCam RESPOND solution, object characteristics and licence plate recognition tools can be used"

Sánchez added, "With the BriefCam RESPOND solution, object characteristics such as a vehicle, person, or animal, and licence plate recognition tools can be used to trigger rule-based alerts."

"These tools can help overcome the challenges of urban video surveillance and drive proactive policing in Tlaxcala.

Video technologies reduce state crime rates 

Following the comprehensive expansion of the security infrastructure, statistics from the Executive Secretariat of the National Public Security Systems revealed Tlaxcala boasted the lowest crime rate nationwide.

With the modernised system in place, officials documented a 93% reduction in pilfered freight from transport companies. Similarly, vehicle theft declined by 22.5%. 

  • A cost-efficient and flexible way

Milestone Interconnect provides a cost-efficient and flexible way to gain central surveillance

According to Sánchez and the SDI team, it is expected that each municipality within the territory will soon have its own locally focused VMS.

With the use of Milestone Interconnect, all the municipality subsystems will integrate directly with the state-wide platform. Milestone Interconnect provides a cost-efficient and flexible way to gain central surveillance of multiple sites spread across a region. 

  • C4 video surveillance operation

The integrated solution delivered through Milestone is a robust, efficient, and secure system that provides all the necessary tools for the C4 video surveillance operation,” added Executive Commissioner Hernández-Pulido.

In addition, the excellent technical and post-sales support from Milestone and SDI has led us to meet the system and performance goals we set for ourselves.”

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