14 Aug 2023
Verkada, the pioneer in cloud-managed enterprise building security and management, unveiled its new pan-tilt-zoom (PTZ) camera, along with expanded product offerings and new platform integrations to deliver even more value to its customers. These updates include:
Expanded product offerings
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Take Control With Verkada's New PTZ Camera: Verkada's new CP52-E pan-tilt-zoom (PTZ) camera gives customers the ability to monitor large areas. Equipped with a 5MP image sensor, the CP52-E has 360-degree pan and 220-degree tilt capabilities. Engineered to deliver remarkably low latency (<500 milliseconds), the CP52-E features 28× optical zoom, and delivers excellent detail – even in low-light conditions – with an infrared range (IR) of 100m/382ft.
- Choose the Level of Professional Monitoring Need With Alarm Licence Tiers: Verkada customers can now choose from three Alarm Licences with different levels of professional monitoring. The Basic Alarm Licence provides alarm monitoring without video verification for organisations that expect few false alarms or have an in-house monitoring team. Customers using the Basic Alarm Licence can still use person detection on cameras as an alarm trigger. The Standard Alarm Licence includes 100 video verification events per month, and is designed for organisations that do not expect anyone to be on their property after hours. Finally, the Premium Alarm Licence provides up to 1,000 video verification events per month, and is meant for areas where some human activity is expected after hours, such as a parking garage or ATM at night.
- Go Beyond Arming and Disarming with BK11 and BK21 Alarm Keypads: Verkada's new BK11 and BK21 Alarm Keypads let on-site employees easily arm and disarm their alarm system with a key code. Employees can also view live camera feeds straight from the keypad, as well as see the status of every alarm device in the building. The BK21 doubles as a wireless hub, and can support up to 60 wireless sensors.
- EMR Integration With Verkada Guest for Healthcare Simplifies Visitor Management: Verkada is introducing a new user experience within Verkada Guest designed for hospitals, clinics and medical facilities. Verkada Guest can now integrate with EMR systems, support patient-specific approve/deny lists, and track active visitors – empowering front desk employees with all the necessary information right at their fingertips.
New features from Verkada's platform
- Licence Plate Recognition (LPR) Unlock: Verkada users can unlock parking lot gates with just their licence plate. LPR unlock is a cross-product capability that uses a new peer-to-peer communication protocol to facilitate secure device interactions between cameras and door controllers. This means gates can open within half a second, regardless of internet connectivity.
- Events Overlay in History Player: Verkada users can easily review events like Person of Interest, Licence Plate of Interest, forced door open events, and vape events from the camera History Player. Users can jump from one event to another, enabling them to easily find what they are looking for.
- Doors on Floorplans: Verkada Access Control doors are accessible in its Floorplans feature so customers can get a more complete view of their facilities at a glance. Each door displays a colour-coded door icon indicating the state of the door (e.g., locked, unlocked, door forced open, and lockdown).
- Enhanced Alerts for Air Quality Sensors: Enhanced Alerts is Verkada's newest tool to help its education customers address the student vaping epidemic. By pairing the People Analytics capabilities of Verkada cameras with alerts from Verkada's air quality sensor, educators can more quickly identify people in an area when a sensor alert occurs. Enhanced alerts give educators time-saving tools to better respond to vaping incidents.
- New Line Crossing and Loitering Alerts: Verkada customers using cameras as alarm triggers can leverage new line crossing and loitering computer vision features to get even more specific about what constitutes suspicious behaviour.
New tools to improve customer experience
- Introducing 'Partner Tools' in Verkada's Command platform: Customers can share details about their Command orgs with their trusted partners, giving them insight into licence status, active support cases, and a six-month case history. In addition, partners can quickly see a list of Verkada staff responsible for the customer account, making sure to deliver great service and support.
- Support cases in Verkada Command: Org admins now have access to a summary of cases initiated by their organization's users from within Command. This functionality provides Admins with insights into both ongoing and resolved cases within the past six months. Admins can access case details including opening date, initiator, and subject. For closed cases, a resolution summary is also available.
Author's quote
"We're excited about the new use cases Verkada can help our customers address with these new products and features," said Brandon Davito, Senior Vice President of Product and Operations at Verkada.
He adds, "The new cross-product capabilities we're introducing today highlight the value of Verkada's integrated platform and make it even easier for our customers to do the critical work of keeping people and places safe."