14 Jan 2020

Trackforce Valiant announced its acquisition of Silvertrac Software. Silvertrac - Capterra’s highest-rated security guard management software - joins forces with the recent acquisition of Valiant Solutions by Trackforce to expand its portfolio in the security guard market. With over 2,500 customers, 300,000 users and 30,000 customer sites in 45 countries, Trackforce Valiant is recognised as a workforce management solution in the physical security industry.

Trackforce Valiant is an all-in-one solution to automate security workforce management. It has a wide range of tools, including visitor management and command center (GSOC) as well as scheduling, payroll and billing management. Trackforce Valiant’s product offerings set it apart as the most comprehensive operations management solution available to the industry, helping enterprise security operations run more efficiently.

Physical security industry

Some of Trackforce Valiant’s most notable clients are Allied Universal, G4S, SecurAmerica, and Inter-Con Security Systems. With over 600 customers in North America, Silvertrac Software will continue to focus on servicing small to medium-sized businesses in the physical security industry. SMB manned guarding operations are looking for a technology solution that will increase guard accountability and improve reporting procedures but usually cannot utilise the full range of an enterprise-level solution like Trackforce Valiant.

For over 12 years, we have worked very hard to provide a solution to small to medium guard firms looking for a robust solution"

Silvertrac offers a streamlined, simple guard management software that focuses on top-notch customer service and support that is vital to the growth of these operations. “Our acquisition of Silvertrac follows Trackforce Valiant’s strategy of providing guard firms of all sizes with a purpose-built solution to run their business,” states George Wright, Trackforce Valiant CEO.

Security workforce management

“We are very excited about the security guard industry and the opportunity to offer visibility and control to companies of all sizes. The two companies share a solid objective of combining people, process, and technology to help our customers address the complexities of the market.”

Chris Anderson, founder of Silvertrac Software, adds, “We see great synergies between Silvertrac and Trackforce Valiant and are looking forward to joining the global provider in security workforce management. For over 12 years, we have worked very hard to provide a solution to small to medium guard firms looking for a robust solution. The new relationship with Trackforce Valiant offers us the opportunity to continue this mission.”