26 Jun 2024

TeamViewer, a renowned global provider of remote connectivity and workplace digitalisation solutions, announced the integration of its technology into Sony BRAVIA Professional Displays.

This strategic implementation is designed to improve the maintenance and incident response capabilities of managed commercial displays used in complex environments, such as restaurants, shopping malls, and airports. As a result, TeamViewer and Sony customers can improve efficiency and increase sustainability in their daily operations.  

New integrated solution

The integration allows for highly secure, unattended remote access to BRAVIA Professional Displays, enabling system integrators and service providers to deliver immediate support, while minimising downtime and service costs.

The new integrated solution allows for full display control in both Customer and Pro modes

Developed in collaboration with Sony, the new integrated solution allows for full display control in both Customer and Pro modes, which is critical for service providers.

The highly secure remote access capability can be easily deployed via a proprietary Sony application package paired with an always-on functionality to ensure fast and reliable connections. 

Remote connectivity solutions

Alfredo Patron, Executive Vice President of Business Development at TeamViewer, said: "This integration confirms TeamViewer's role as a pioneering provider of best-in-class remote connectivity solutions, particularly in the digital signage and commercial display sector."

Alfredo Patron adds, "Sony's choice of our solutions for critical remote access underscores our capabilities in security and reliability. We expect that this partnership will enable a significant ecosystem of service providers to further extend the efficiency of their operations and the value they deliver to the end customer." 

Universal monitoring and control solution

Thorsten Prsybyl, Head of European B2B Partnerships at Sony, said: "Sony is very pleased to welcome TeamViewer to our partner network. TeamViewer is an indispensable partner to be able to support our customers with a powerful, yet universal monitoring and control solution."

Thorsten Prsybyl adds, "We will now be able to better serve our large number of customers and meet the high standards they expect from Sony."