28 Apr 2022

SS&C Technologies Holdings, Inc. announced the results of SS&C Blue Prism research into business growth, productivity and intelligent automation's role in enterprise development.

Growth is constrained by an organisation's ability to facilitate growth—servicing new customers and delivering the promised products or services”, stated Eric Tyree, Senior VP, AI & Innovation, SS&C Blue Prism.

Tyree further stated,“For most businesses, you need to hire more staff or automate to be more efficient and productive. Adding more staff supported by automation enables the people you have to upskill or free up their time from these unproductive activities."

The release

The research, released ahead of Blue Prism World 2022, taking place virtually on May 10, surveyed 1,005 business decision-makers in enterprise organisations across Europe and North America and enriched the analysis with official government productivity figures from across regions.

The findings

The findings highlight businesses found new ways to increase productivity. Key findings include:

  • 67% of businesses have increased productivity in the past 12-18 months, with output per worker higher than ever before
  • However, 50% of enterprise businesses believe maintaining these productivity levels is a challenge. The key obstacles to maintaining productivity include the increasing cost of doing business and the talent shortage.
  • 69% are planning to implement intelligent automation (IA) to improve productivity

United Kingdom's ONS

Nonfarm business sector labour productivity increased by 6.6 percent in the fourth quarter of 2021

According to the United Kingdom's ONS, labour productivity, measured by output per worker, exceeded pre-COVID-19 levels for the first time at the end of 2021.

In the US, the Bureau of labour Statistics reports nonfarm business sector labour productivity increased by 6.6 percent in the fourth quarter of 2021.

However, this is tempered by high inflation, high commodity prices and challenges with talent.

Maintaining productivity

At Blue Prism World 2022, SS&C Blue Prism's customers will discuss how they are maintaining productivity and using IA strategically to reimagine work and deliver new business models, products and services.

Mike Megaw, Head of SS&C Blue Prism and SS&C’s Intelligent Automation group, will kick off the conference. Additional speakers at the event include Abhi Kadian, Head of Robotics & Intelligent Automation Services at Westpac Banking Corporation and Alastair Robertson, Head of CI, Automation and Predictive Analytics at Zurich.