2 Mar 2023

Quantum Corporation, the pioneer in solutions for video and unstructured data announced a partnership with WaitTime, the industry pioneer in crowd intelligence analytics, to deliver a certified solution that provides real-time crowd intelligence using video surveillance data captured and stored by Quantum’s Unified Surveillance Platform (USP).

Quantum-certified WaitTime AI software to run effectively on USP and offer easy deployment to organisations that want to maximise the value of their video surveillance data, like extracting crowd intelligence insights intended to deliver a better customer experience.  

Unified Surveillance Platform

Quantum's Unified Surveillance Platform is a unified compute and storage platform that is highly resilient and designed to retain data even if hardware fails. It is capable of scaling to handle tens of thousands of cameras.

The combined solution uses data produced by video surveillance cameras to analyse queues

USP has the added advantage of being able to manage and run multiple physical security applications on a single infrastructure, including analytics applications like WaitTime.

The combined USP and WaitTime solution uses data produced by video surveillance cameras to analyse queues in venues such as stadiums, malls, airports, and more.  

AI software

WaitTime’s AI software provides real-time data and historical analytics on crowd behaviour. Their patented artificial intelligence gives operations personnel live information on crowd movement and density while providing guests the information they need to navigate a venue and get information on things like queue times at concession stands to ensure they have the best guest experience possible. 

End users can access this information directly from the venue’s general customer app. 

Single, unified compute and storage platform

Video surveillance data is increasingly being used for business operations and value in addition to security and loss prevention,” says Choon-Seng Tan, General Manager of Video Surveillance, Quantum.

Choon-Seng Tan adds, “This certified solution with WaitTime AI software gives these facilities a way to provide a better guest experience, while Quantum enables them to simplify their recording and analytics infrastructure and reduce operational costs by consolidating multiple individual servers like NVRs onto a single, unified compute and storage platform.” 

New features and increased accuracy

Quantum’s USP software was built to manage multiple physical security applications simultaneously"

WaitTime continues to evolve our AI solution every day with new features and increased accuracy. It’s critical that the infrastructure supporting our application is resilient, high-performance, and scalable to ensure the best customer experience,” says Zack Klima, Founder and CEO, WaitTime.  

He adds, "Quantum’s USP software was built to manage multiple physical security applications simultaneously, including the requirements of an AI analytics app like WaitTime."

Easy-to-deploy solution

Zack Klima continues, "This combined solution is designed to be easy to deploy and give organisations increased visibility within the operations of their venue while providing additional value to end users."

Quantum and WaitTime are hosting a webinar discussing the joint solution on April 10th. To learn more about the combined solution, visit Quantum’s website or booth #31061 at ISC West.