1 Jul 2024

A renowned global pioneer in international education services provides various programs and comprehensive support to students pursuing their educational goals abroad. Originating from Australia in 1969, its primary objective has been facilitating educational opportunities worldwide.

The company is closely associated with IELTS (International English Language Testing System), and it assists students in studying in English-speaking nations like Australia, New Zealand, Canada, Ireland, the UK, and the US.

Company profile

In India alone, it has over 70 offices across 61 cities and grew its operations in Southeast Asian nations

Situated in Delhi, India, the company’s Indian headquarters serves as a central operational hub, addressing the diverse needs of Indian students aspiring for overseas education. With a team of dedicated experts, the centre offers students personalised guidance, counselling, and support nationwide. In India alone, it has over 70 offices across 61 cities and expanded its operations in Southeast Asian countries.

Motivated by a commitment to excellence, integrity, and student success, the company continues to empower individuals, fostering global connections and promoting cultural understanding through international education.

Challenges

  • Ensuring the integrity of its assessment process
  • Needed a standard procedure that could be replicated across 61 locations
  • Evidence capturing to confirm the identity of the student appearing for the exam
  • Needed a surveillance solution that ensured compliance at the centre
  • Need to capture footage locally and centralised monitoring
  • The surveillance solution should be dependable, scalable, and interoperable

Business scenario

The institute sought a wide surveillance solution that captured the details of every student

As the co-owner of the IELTS, the institute faced significant challenges in ensuring the integrity of its assessment process for students studying in English-speaking countries. With centres spread across India and other Southeast Asian countries like Sri Lanka, Bangladesh, and Bhutan, they needed a reliable surveillance solution to verify the identity of candidates at their assessment centres. It was crucial for the assessment process to be standardised across 61 locations and easily replicable in new centres.

With 11 assessment centres and 49 centres where students arrived for assessment, the institute sought a comprehensive surveillance solution that captured the details of every student entering their premises and cross-referenced them with their system centrally. Additionally, they required a robust recording architecture to store video evidence for future reference as needed securely. In essence, the company faced the distressing challenge of establishing a surveillance solution that was dependable, scalable, capable of capturing essential details, and interoperable. They needed a distributed architecture with centralised control to meet their surveillance requirements effectively.

Solution

The surveillance solution comprised of: The challenges faced by the institute were swiftly assessed by Matrix experts, who devised a robust surveillance structure to ensure compliance across multiple centres in India and abroad. In all 61 centres, Matrix 2MP PTZ cameras with 25x optical zoom were strategically installed to capture the faces of candidates arriving for tests and match them with their recorded details in the system. The movement of each candidate was meticulously recorded in the system to maintain accurate identity records.

The action of each candidate was meticulously recorded in the system to keep real identity records

Further, the accuracy was enhanced by adding a secondary layer of surveillance to monitor compliance with the SOP. Matrix PTZ cameras with 25x optical zoom adeptly captured intricate event details recorded in the computer. To meet the needs of each centre, NVRs (Network Video Recorders) with different capacities were installed. This enabled the local recording of details at each centre. Following the client's specifications, the NVRs were configured to store recorded details for three months. Additionally, cameras were installed at the 11 OSM sites to ensure compliance at the places where the papers were assessed.

Products offered

  • SATATYA MIBR20FL36CWP: 543 
    • 2MP IR Bullet Camera with 3.6mm Lens with Audio
  • SATATYA MIDR20FL36CWP: 264
    • 2MP IR Dome Camera with 3.6mm Lens with Audio
  • SATATYA PZCR20ML25CWP: 76
    • 2MP Pan-Tilt-Zoom Camera with 25x Optical Zoom
  • SATATYA NVR1601X - 8 Nos
    • 16 Channel NVR with 1 SATA Port 
  • SATATYA NVR1602X - 8Nos
    • 16 Channel NVR with 2 SATA Port - 8 Nos
  • SATATYA NVR3202X - 1Nos
    • 32 Channel NVR with 2 SATA Port
  • SATATYA NVR3204X - 31Nos
    • 32 Channel NVR with 4 SATA Port
  • SATATYA NVR6404X - 2Nos
    • 64 Channel NVR with 4 SATA Port
  • SATATYA NVR6408X - 7Nos
    • 64 Channel NVR with 8 SATA Port
  • MATRIX LICENCE DONGLE 200
    • Enterprise VMS: USB Dongle to Run Licence Application
  • SATATYA SAMAS PLT
    • Enterprise VMS: Software for up to 65,535 Cameras
  • SATATYA SAMAS CAM100 - 5Nos           
    • Enterprise VMS: 100 Camera Licence
  • SATATYA SAMAS USER3 - 5Nos
    • Enterprise VMS: 3 Concurrent User Licence

Benefits

  • Enhanced Assessment Integrity: By implementing Matrix 2MP PTZ cameras with 25x optical zoom across all 61 assessment centres, the company ensured the integrity of the assessment process. These cameras meticulously capture the faces of candidates arriving for tests, allowing them to verify their identities and maintain accurate records.
  • Standardised and Replicable Procedure: The Education Centre needed a standard procedure that could be replicated across the extensive network of centres. The Matrix surveillance solution provided it with a standardised approach that could be easily implemented in new locations, ensuring consistency in its assessment process.
  • Compliance Assurance: The addition of Matrix PTZ cameras with 25x optical zoom and a secondary layer of surveillance helped them monitor and ensure compliance with the Standard Operating Procedures (SOP) at all times.
  • Dependable and Scalable Surveillance: Matrix's NVRs with different capacities allowed the Institute to locally store recorded details at each centre while ensuring reliability and scalability for future expansion.
  • Centralised Monitoring: To streamline the operations, they needed a surveillance solution that allowed seamless central monitoring. Matrix's solution facilitated the cross-referencing of student details with their system centrally and, enhancing efficiency and data accuracy.
  • Interoperability: Matrix's surveillance solution is designed to be interoperable, ensuring seamless integration with the existing infrastructure. This interoperability enables them to adapt to evolving technological requirements while maintaining the integrity of the assessment process.

In summary, Matrix's comprehensive surveillance solution not only addressed the immediate challenges but also provided a robust foundation for the assessment process, enabling them to uphold the highest standards of integrity, compliance, and efficiency across all assessment centres.