Whether it’s a chaotic or an average day, first shift or third, hospitals are committed to keeping people safe 365 days a year. But their commitment goes beyond just treating patients.
Hospitals need to keep their staff, patients, and visitors safe.
XProtect®
When hospitals protect people, they also protect themselves from legal and compliance issues that could arise from accidents, illness, or criminal activity in or around their facilities.
Along with a detailed security plan, Milestone Systems’ XProtect® can help hospital security in various ways, from monitoring parking lots to protecting patient confidentiality.
Protecting people
The open platform can also enable security to access the video feed from a desktop, tablet, or smartphone
XProtect, an open platform video management software (VMS), acts as an eye everywhere security teams can’t be. From facial recognition to motion video, XProtect provides teams with critical information that empowers them to make informed decisions and respond quickly when every second counts.
For example, when the hospital staff arrives at an incident, two-way audio support gives first responders a means to communicate with the broader security team. The open platform can also enable security to access the video feed from a desktop, tablet, or smartphone, giving them a mobile command centre beyond the security office.
Protecting property
When treating patients gets messy, it’s up to hospitals to be on their toes to address spills or contaminated areas as quickly and efficiently as possible. That’s where XProtect can help cleaning crews and facilities people respond urgently.
It can also increase readiness in critical parts of the hospital like the ER, ORs, radiology, or ICU. Keeping those areas sanitised and ready to go can improve patient care and the bottom line. There’s no time to spare when lives are on the line or procedures must stay on schedule.
Remote access
Additionally, the visibility of surveillance equipment helps to deter theft and curb staff behaviour"
Sometimes hospitals need to protect themselves from their employees. Loss prevention, drug abuse, and staff misconduct are part of a harsh reality that hospitals must face. XProtect can help protect equipment and pharmaceuticals from theft with remote access to doors or locked cabinets.
Additionally, the visibility of surveillance equipment helps to deter theft and curb staff behaviour. Beyond security benefits, XProtect can interconnect with building systems, sending notifications when a system such as refrigeration fails.
Protecting reputations
When the hospital is operating every minute of every day, there is a good chance that its decisions and actions will come into question. When they do, XProtect provides the information need to protect reputation, stay compliant, and see the truth of the matter.
A built-in rule engine enables automating a wide range of security functions, including triggering different types of notifications, such as an email sent to key personnel when an incident occurs.
Mitigating risk
With XProtect’s functionalities, hospitals can better mitigate risk, drastically reduce the time investigating incidents and ensure investigators don’t miss any crucial information.
During and after investigations, XProtect stores evidence to help mitigate additional risks. For example, patient data is stored, encrypted, and protected by authorised logins and user verification.
Protecting today and the future
Milestone’s XProtect open platform VMS can play a big part in a hospital’s success. It’s a video technology supporting thousands of IP devices, making it one of the most versatile security solutions to integrate into existing systems.
Because it can support several departments including legal, IT, security, facilities, housekeeping, pharmaceutical, and more, costs are spread across multiple departments. When a hospital is ready to expand, XProtect scales to fit the facility's needs and protect everyone who visits facilities today and in the future.