A premier luxury resort with its location on an artificially created island that provides world-class luxurious accommodation, dining, and entertainment experiences.
It is renowned for its lavish amenities and impeccable service, the resort is frequented by visitors from all over the world seeking an unforgettable experience of living in a beautiful setting.
Overview
The challenges the client faced were related to managing time and attendance across geographically dispersed locations within the resort. Moreover, a non-centralised attendance solution and less accurate palm geometry systems contributed to the failure of tracking employee attendance.
Yet another challenge in this area was the seamless integration required with their current human resource management system and payroll applications, which would need a sophisticated solution to integrate with many database integrations.
Challenges
A complete end-to-end time-attendance management system was required for the following challenges:
- Multiple Brands Spread Across Locations: Geographically managing attendance across all locations of multiple brands demanded a system centralising all the data and providing unified management.
- No Centralised Solution for Attendance: There was no centralised attendance system as multiple brands were being used for attendance; it was really tough to monitor and manage employee attendance with precision at first and acted upon quickly.
- Low Identification Speed Using Palm Vein Technology: The palm vein devices had a very slow speed of identification, which caused a traffic jam at different check-in points, sometimes even resulting in differences in the records of attendance.
- Database Integration with HRMS: Integrating the attendance data with the existing HRMS was complicated because the involved systems were different from suppliers and required multiple database integrations.
- Payroll Integration: Attendance had to be integrated with the payroll system to evaluate and dispense the salary correctly.
Solution
Following are some of the solutions that Matrix implemented to resolve client challenges:
A robust, comprehensive face recognition time-attendance system ensured the following solutions were in place:
- Centralised Time Attendance Management: Matrix installed its on-premise solution, COSEC CENTRA, for managing attendance from various different locations on the site. At entry points, the organisation installed the COSEC ARGO FACE devices and integrated them with the system to track attendance events in a unified manner and efficiently.
- Seamless Integration with Third-Party HRMS & Payroll: Matrix facilitated database-level integration so that the client could seamlessly connect to their prevalent HRMS and thus ensure that attendance data is correctly captured and integrated in payroll processing.
- Improved Speed in Identification through Face Recognition: The advanced face recognition system improved the speed and accuracy of attendance marking. High-speed face recognition in less than 0.5 seconds provided guaranteed reliable and accurate attendance records using COSEC ARGO FACE.
- Contactless Face Recognition with Bluetooth®: Matrix offered a contactless solution using face recognition and Bluetooth® Low Energy (BLE) through its COSEC ACS mobile app. It brings a better user experience in hygiene, safety, and speedy, efficient attendance marking.
Results
Matrix resolved the problem of the client with the delivery of a centralised, accurate, and seamless face recognition time attendance system. This was delivered to the client with results such as:
- Centralised Time Attendance Management: Improved management and control of attendance at locations.
- Seamless Integration with HRMS & Payroll: Increased efficiency and accuracy in the integration with HRMS and processing of payroll.
- Face Recognition for Faster Identification: Advanced face recognition system that gave dependable attendance records.
- Contactless Solution with Face & BLE: Heightened user experience with hygiene and safety, ensuring no-contact attendance tracking.
Products Offered
- COSEC ARGO FACEM: Face-based Door Controller with MiFare Card Support
- COSEC CENTRA PLT1000: Platform Licence for 1000 Users
- COSEC CENTRA FR1000: Face Recognition Licence for 1000 Users
This case study demonstrates how Matrix's face recognition time attendance system effectively addressed and resolved the client’s challenges, ensuring efficient and accurate management of employee attendance across multiple locations.