| LTV employs dedicated experts who will give comprehensive support and advice for project design support or technical consultation |
The LTV mark signifies that a product was fully tested, and that behind it stands dedicated service and technical support, a high availability of goods as well as professional care through personal contacts. LTV not only offers products of excellent quality combined with sound advice, but also top performance in service!
“As an LTV retail partner, we benefit from regional proximity and personal contacts who offer us advice and support at all times”, says Mr. Remo Hirschel, specialist for fire prevention and safety technology at Wolpmann Brandschutz und Sicherheitstechnik in Bremen (Germany). Uwe Sieling, Sales Director at WS Sicherheit in Oldenburg, Germany, says about service at LTV, “3 years extended warranty, 6 months advanced replacement with additional technical consulting and expert advice with our projects make us feel content. The collaboration works very well, and I am confident this will continue in the future”.
Besides free, practice-oriented training courses which are tailored specifically to the needs of the respective partner, LTV offers a comprehensive quality in service package:
Qualified and competent advice at all stages of an installation
The LTV experts support during planning, installation and even after project completion and provide retail partners with exceptional service and quality in all areas and phases of collaboration: consulting, sales, installation and after sales service. The company employs dedicated experts who will give comprehensive support and advice – whether project design support or technical consultation. Products have been tested by LTV employees who have acquired experience and skills in video surveillance technology over many decades.
Trial installation of LTV products at client's location
After a detailed initial consultation through the LTV sales team, retail partners have the opportunity to test LTV products under real conditions. This enables them to get an impression of the performance of the products.
Maximum security
LTV products are available with three years' warranty and six months advanced replacement: If there are any reasons for complaints, LTV will replace goods before they have been returned. Open questions, even after project completion, are answered quickly and easily.
Consequent customer focus
The product range of professional video surveillance products has been compiled based on own practical experience. Therefore, the company offers a wide range of products which meet the requirements of various purposes.
“Our overall assessment after two years of successful sales activities in the German-speaking market is very positive, that applies also to our excellent service for the advice and support of our customers. The short distances to our partners, personal advice on the spot, trial installation as well as our warranty and advanced replacement convinces our clients”, says Mr. Jens Ringlstetter, Sales Director/authorised representative of LTV.