| The certification demonstrates the LOCKEN groups’ commitment to deliver service excellence and reflects the quality of their solutions |
LOCKEN UK Ltd has achieved ISO 9001:2008 certification for its cable-free access control solution and services.
This official seal of approval bears testament to the strategy that the company has spearheaded ever since its inception in 2003. Certification demonstrates the LOCKEN groups’ commitment to deliver service excellence and reflects the quality of the solution, while enabling the company to affix a recognised hallmark to its solution and expertise.
High-quality services and commitment
“This success lies with the involvement of the entire LOCKEN team. Their engagement during the process clearly demonstrates that our ability to offer high-quality services is also driven by the synergies and effective communication in place within the company," comments Arnaud Flecchia, LOCKEN’s CFO.
The backbone of LOCKEN's quality policy revolves round four pillars which aim at constantly enhancing customer satisfaction and the effectiveness of its organisational structure, encouraging mutually-beneficial relationships with partners, winning over new markets, gaining competitive advantage through innovation, and obtaining superior performance through an entrepreneurial internal mind-set. Arnaud adds: "We are pleased to obtain ISO 9001 certification, as it represents an additional strategic element that serves as an official testimony of quality and thereby enables us to better pursue our business development with major multi-site operators and large corporations.”
Delivering superior performance and excellence
Stéphane Conreux, CTO, comments: "This external recognition symbolises our organisation's ability to deliver superior performance to our customers and offers a strong guarantee of the excellence of our daily operational work in satisfying their needs."
Created by the International Organisation for Standardisation, the ISO 9001 is the most internationally recognised standard for quality management systems (QMS), representing almost 72% of the total number of certificates issued globally. The standard guarantees that an organisation's products and services are among the best in the world.
SGS, the world's leading inspection, verification, testing and Certification Company, was chosen by LOCKEN to certify the company's performance as it is recognised as the global benchmark for quality and integrity.