11 May 2022

Interface Systems (Interface Security Systems LLC), a globally renowned provider of business security, managed networking, and business intelligence solutions, announced that Brent Duncan, the company’s Chief Operating Officer (COO) and President, has been appointed to the position of the Chief Executive Officer (CEO).

Brent Duncan succeeds the company’s Founder, Michael Shaw, who will take on the role of Executive Chairman, where he will focus on a range of strategic initiatives in Interface Systems’ next phase of growth.

New Chief Executive Officer (CEO) appointment

Brent Duncan joined Interface Systems three years ago, as the Chief Revenue Officer (CRO) and was promoted to the positions of the Chief Operating Officer (COO) and President in November 2020.

He has a proven track record in conceptualising and implementing a successful go-to-market strategy that resulted in 37% Year-over-Year (YoY) sales growth and a significant uptick in new marquee logo customer growth.

Building a culture of relentless customer support

Brent is a seasoned executive and his proven ability to execute on our vision and strategy"

Brent Duncan was also instrumental in building a culture of relentless customer support that has contributed to Interface’s significant market share gains.

Michael Shaw, the Executive Chairman and Founder of Interface Security Systems LLC, said “Brent is a seasoned executive and his proven ability to execute on our vision and strategy, combined with his passion for superior customer experience, make him the perfect choice as Interface’s next CEO.

Renowned provider of managed services

Simon Crocker, a Managing Director of MSD Partners, L.P., Interface Systems’ primary equity partner, stated “Interface is unique in its ability to offer managed services that combine physical security, network infrastructure, and business analytics to consumer-facing distributed enterprises. We believe Brent is well-positioned to be Interface’s new CEO and are pleased that Michael will continue to add value in his new role.

Brent Duncan, the Chief Executive Officer (CEO) of Interface Security Systems LLC, said “I am thrilled and honoured to take on the role of CEO at Interface, a customer-centric company with a vibrant culture of innovation, and talented employees. I look forward to working closely with Michael, our board of directors, and the leadership team, to capitalise on the significant market opportunities ahead of us.