HiveWatch, a physical security software company reimagining how organisations keep their people and assets safe, announced it will debut HiveWatch® Command Center at ISC West 2024, April 10-12, in Las Vegas.
The security operations management platform streamlines field resource-to-operator communications centralises the storage of critical security assets, optimises incident workflow, and aids in incident management and response.
HiveWatch® Command Center
HiveWatch® Command Center was designed to assist the security operations team in detecting, triaging, responding to, and investigating security incidents, while offering a budget-friendly and scalable option for organisations as they grow.
The core product provides a centralised source of truth for security assets, such as standard operating procedures (SOPs), floor plans, site information, and more, to facilitate efficient response and operator training, while real-time data about incident resolution, response, and more enables better decision-making around resource allocation.
Additional features
Customers can customise their Command Center to include additional features such as:
- Emergency Services Communication: Contact local emergency response, automatically routed by incident location, directly from the platform.
- Guard Tours: Quickly create checkpoints without the need for additional hardware to collect data about guard’s tours including completion, time, and user.
- Case Management: Provide security teams with a centralised location to track incidents, add relevant media and data, and create a comprehensive log to aid in internal and external investigations. This feature can help meet requirements for workplace violence prevention plans being implemented and enforced, such as California S.B. 553.
Simplified approach
“While many of our customers are ready for a complete solution that incorporates data from video and access control solutions, others are looking for an initial simplified approach that they have the option to scale later. That’s where Command Center meets a need in the market,” said Ryan Schonfeld, Founder & CEO, of HiveWatch.
“Shifting priorities and the need to tie investments back to the business means that security pioneers need a way to do more, with less, which is why ensuring operators are as efficient as possible is critical.”