HID, the pioneer in trusted identity solutions, recently migrated HID Academy to a new platform and unveiled its improved learning center to provide a more engaging user experience to partners and customers.
Through its team of subject matter experts and instructional designers, HID Academy is committed to providing an engaging, relevant, on-demand digital learning experience via the Docebo interface that enables HID partners and customers to gain knowledge and expertise on the HID product portfolio.
Learning centre
HID Academy offers training to help users stay current with HID’s products. The learning centre has a global footprint with students from over 100 countries, and it continues to grow. The users can share learning achievements via Docebo native interface to be recognised within the industry.
According to an internal survey from HID, over 96% of customers felt the courses provided skills & knowledge that can be used on the job, with over 97% of customers indicating they would recommend the HID Academy learning experience to others.
Enhance HID certification
HID Academy is an integral part of the company’s value proposition and we welcome learners to this new environment"
“We are very excited about this launch as Academy is so critical to our partners and end users, consistently rated the No. 1 benefit we provide to our partners,” said Lisa Anderson, Senior Director for Global Channel Programs at HID. “We are looking forward to utilising the new gamification feature to reward users and enhance the HID certification recognition."
“This a major refresh of our learning offering, and we are already receiving highly positive feedback from our customers. HID Academy is an integral part of the company’s value proposition and we are delighted to welcome learners to this new environment,” said Josefina Kuchel, Senior Manager, HID Academy.
Available courses
The updated learning centre is designed to offer unlimited access to the platform, anytime and anywhere. Courses are available in various formats, including:
- Self-Paced Online Courses.
- Instructional Videos.
- Product Certifications.
- Partner Certifications.
- Sales, Technical, and Technology Fundamentals Courses.
Additional enhancements include:
- HID Academy Learning Centre Benefits – a learning hub for anyone seeking knowledge about the extensive HID product portfolio.
- Training Activity Dashboard – allows for instantaneous monitoring of learning progress and achievements.
- Gamification – users collect HID Academy badges earned upon completion of courses and certifications.
- Social media sharing – share learning achievements via the platform’s native interface to be recognized within the industry and promote HID certifications to partners and end-users.
- Chat – this feature allows correspondence with the Virtual Coach for course suggestions based on activity, browsing history, and new course releases.