Physiognomists play a critical role in casinos. In fact, until a relatively short while ago, it only required three parties to legally open a casino in Spain: a dealer, a cashier and a physiognomist.
They are, among other tasks, responsible for monitoring all gaming that takes place in a casino. Operations involving games with real money follow specific procedures defined down to the minutest detail.
Non-adherence to these protocols can result in significant losses for the establishment. For example, a simple error in a chip count or accepting a late bet that results in a winner can create a serious economic problem.
The Problem
According to the Casino Gaming Regulations, to gain entry to gaming parlors, one has to present identification such as a driver’s license or equivalent. A casino’s need for personal identification by physiognomists is essential.
It is necessary to identify individuals not authorised for access, whether they have decided to put their name on the General Register of Gaming Access Bans or they were banned from gaming establishments under gaming regulations.
There is also the need in this environment to identify the presence of VIP clients. Facial recognition technology has become a huge help with its ability to create multiple group lists.
The Approach
The system installed in Casino consists of three AXIS Cameras with capabilities specially designed for facial recognition Herta’s BioSurveillance video surveillance solution detects multiple faces in real-time enabling the management of subjects at any moment, and it also enables the facility to teach the system using direct video capture.
The system installed in Casino Gran Madrid consists of three AXIS Cameras with capabilities specially designed for facial recognition, using wide dynamic range (WDR) technology that enables identification even under backlighting conditions or when bright light sources are in view.
This server-based facial recognition system is fully integrated with the casino’s video surveillance setup. From the control center, it provides a direct facial view of the last individuals to have accessed the establishment, the ability to perform quick searches, etc.
The Results
In the event that the security controls require follow-up, reviews are conducted in accordance with internal protocols to ensure maximum transparency and security in all operations.
Currently, the reliability rate of facial recognition systems based on video analysis is higher than 95%. As a result of the implementation of a system of this type, used to support the work of physiognomists, the amount of time it takes to identify someone in a casino has been reduced to less than half, even at short notice and on days of peak attendance.