iDenfy, a Lithuania-based RegTech company offering automated KYC/KYB and AML solutions, partnered with Gopher, an innovative on-demand marketplace that connects users with qualified local workers for various services.
This collaboration introduces enhanced identity verification features through Gopher’s newly launched TrustShield™ programme, marking a significant step forward in securing the platform's services with transparent identities for both users and service providers.
Gopher platform
The Gopher platform revolutionises the way people access services by allowing users to submit requests for virtually any task, from deliveries to home services, and connect with trusted workers in their community.
The platform’s unique approach eliminates the need for multiple apps by offering a one-stop solution for all service needs. Users simply submit their needs through the Gopher Request form, stating what they need, when they need it, and where they need it, making a fair offer to several qualified workers in their community.
Streamlined ID verification system
Gopher selected iDenfy for its comprehensive, user-friendly identity verification solution
However, as the platform expanded and added more functionalities, Gopher’s team recognised the need to enhance security and trust against unverified users and service providers, leading to the need for a new, more streamlined ID verification system.
After evaluating several identity verification providers, Gopher selected iDenfy for its comprehensive, user-friendly identity verification solution.
Gopher TrustShield™
According to the company, the decision was clear as they mainly need simple integration and robust support in the user journey. Currently, with the integration of iDenfy’s AI-powered software that carries both government ID and selfie checks, Gopher introduced Gopher TrustShield™.
This pioneering feature offers users and service providers peace of mind by ensuring transparent and verified interactions. This initiative sets Gopher apart as the only marketplace offering such a programme, directly addressing growing concerns about trust and safety amid the increasing threats in today’s online marketplaces.
Four step verification
With the new integration, Gropher’s in-house Trust and Safety team doesn’t have to spend hours manually checking documents and verifying that all marketplace users are genuine. Switching to a more streamlined approach will help the online marketplace scale and broaden its operations.
According to Gropher, iDenfy stood out by knowing its partner's needs and offering an attractive cost plan. However, one of the main priorities that iDenfy’s team was able to agree upon was user experience. Through the new solution, users can complete the whole verification process in four simple steps, which take less than a minute on average.
KYC service pricing model
The KYC solution can automatically recognise, verify, and extract information from over 3,000 identity documents
It’s worth mentioning that iDenfy is the #1 identity verification solution on G2, a B2B review platform, boasting an average rating of 4.9 stars from over 70 reviews. The RegTech business is widely known for its practical KYC service pricing model, allowing businesses to pay only for approved checks or per completed ID verification, with free unfinished verifications.
The KYC solution can automatically recognise, verify, and extract information from over 3,000 identity documents across 200 countries and territories, covering everything from passports and ID cards to driving licences and residence permits.
Convenience, security, and transparency
“Our top priority at Gopher is to provide every household the opportunity to connect with the best local workers whenever they need help, all through a platform that they can trust,” said John Newbury, the CEO of Gopher.
"iDenfy’s technology aligns perfectly with our mission to deliver not just convenience but also security and transparency for our users."
Importance of robust identity verification
Domantas Ciulde, CEO of iDenfy, added, “Our team is thrilled to support Gopher in their mission to create a safer and more reliable marketplace."
"Our partnership once again shows the importance of robust identity verification, especially for mobile application platforms.”
Superior user experience
As Gopher continues to expand, the company remains committed to further exploring additional security features to enhance its platform's safety and reliability.
Consequently, this collaboration with iDenfy represents a significant milestone in Gopher’s ongoing efforts to deliver a superior user experience that is both convenient and secure.