Sandy Springs, Georgia residents Carren and Stone Sellers never expected their quiet neighbourhood to see any criminal activity, especially a break-in right outside their own front door.
Their daughter had just made the move back into their family home. That very same night, with boxes barely unpacked, an unwelcome visitor broke into their daughter’s car while it was parked in their driveway, stealing a laptop and other valuables.
Carren knew she needed to take action quickly for her daughter, so she reported the break-in to the Sandy Springs Police Department.
Quick action and strong partnerships
Flock Safety was able to find key footage of the burglar’s vehicle leaving the neighbourhood
The Sellers’ neighbourhood had just installed a Flock Safety license plate reading camera at the entrance. When the Sellers reached out to Flock Safety, they were able to find key footage of the burglar’s vehicle leaving the neighbourhood. Residents knew their cameras could read and record license plates and vehicle information of cars entering and exiting the neighbourhood, both during the day and at night. What they didn’t expect was to see their new security camera in action so quickly.
The Sellers’ neighbourhood association had taken proactive steps to communicate with residents about how their Flock Safety security camera worked. Residents knew when the camera was being installed, who would have access to the footage, and how police would work with residents to review footage if a crime occurred.
Due to this communication from her neighbourhood association, Carren knew to reach out to Flock Safety after reporting the incident to the police department. She granted Flock’s Crime Team permission to access camera footage from the time of the break-in.
Flock safety experience
Flock safety was able to find key images of the perpetrator leaving the neighbourhood " “The experience with Flock Safety was tremendous. They responded quickly and emailed me the images our Flock camera captured of the thief. Their Crime Team helped me through the entire process, from reporting the incident to local police to letting them know they could access our Flock images. She kept me in the loop throughout the entire process and I felt assured we were in good hands. I think Flock Safety handled the whole situation very well,” said Carren Sellers, Sandy Springs, Georgia.
"Once Carren reached out to Flock Safety, the Crime Team got to work fast. With consent from the neighbourhood association and the Sellers, the team located footage of the suspicious vehicle. Given the timeframe of the break-in, they were able to find key images of the perpetrator leaving the neighbourhood and quickly sent them to the police."
Because of the Sellers’ quick action and their neighbourhood association’s clear and open communication, Flock Safety was able to provide key pieces of evidence to the police.