9 Jun 2023

DTiQ, the provider of intelligent video surveillance, analytics, and loss prevention services for restaurants, retail, and convenience store locations announced a strategic contract with Church's Texas Chicken®.

The agreement recognises DTiQ as an approved supplier of managed video and loss prevention solutions in support of Church’s company-owned restaurant operations.

AI and machine learning

For over 20 years, DTiQ has provided next-generation business intelligence solutions and services to over 45,000 customers worldwide. DTiQ’s technology continuously gets smarter in real-time through AI machine learning to better identify suspicious transactions, including refunds, discounts, and voids.

Using its advanced AI technology, DTiQ’s certified auditors assess suspicious transactions through video footage to provide organisations with an unbiased compliance review, allowing restaurant teams to deliver operational excellence at each location. 

Video and loss prevention solution

DTiQ’s loss prevention solutions will help us remain focused on our mission of serving the bold taste of Texas"

Following a successful pilot rollout in 15 Church’s company restaurants, DTiQ’s intelligent video and loss prevention solution will further expand across company-owned restaurants, and the company is a preferred provider for the franchise system.

DTiQ’s loss prevention solutions will help us remain focused on our mission of serving the bold taste of Texas to our guests at an affordable cost,” said Bill Mitchell, Church’s Texas Chicken’s Vice President of Company Restaurant Operations.

Easy service 

Bill Mitchell adds, “From the pilot launch, we measured locations against comparable business periods and recognised a proven reduction in both cash and product theft, resulting in noticeable improvements in food-related costs. These results made our decision to expand DTiQ’s services easy, and we look forward to our continued vendor relationship.”

DTiQ’s video-as-a-service provider solution

Programmable into any remote video system, DTiQ’s proactive solution maps and marries point-of-sale data with advanced video to identify fraudulent transactions.

The video-as-a-service provider’s solutions provide customers with an average of 1% to 2% in cost savings to their bottom lines.

Economic value 

We’re excited to continue to roll their cutting-edge technology and services into additional company restaurants"

The clear delineation from the tailored insights and services provided by DTiQ revealed compelling economic value,” said Danton Nolan, Church’s Texas Chicken’s Executive Vice President and Chief Financial Officer.

Danton Nolan adds, “We’re excited to continue to roll their cutting-edge technology and services into additional company restaurants.”

Video and managed services

Our video and managed services aim to support Church’s Texas Chicken’s operational, guest experience, and brand goals and is uniquely positioned for a verifiable return on investment for both company and franchisee restaurants,” said John Donnelly III, DTiQ’s Chief Revenue Officer.

John Donnelly III adds, “Church’s Texas Chicken is an excellent addition to our growing network of QSR vendors, and we appreciate the opportunity to help them deliver efficient, cost-effective compliance for their guests.”