Drata, a continuous security and compliance automation platform, announced Matt Hillary as VP, Security & Chief Information Security Officer (CISO) and Conor Nolen as Drata’s first Chief Customer Officer (CCO).
These new appointments reflect Drata’s commitment to delivering best-in-class customer support and is a testament to the company’s security-first approach to business growth.
Extensive security experience
Hillary brings more than 15 years of security experience with a track record of building security programmes, most recently serving as SVP, Systems and Security and CISO at Lumio.
Prior to Lumio, Hillary held CISO roles at Weave and Workfront, in addition to lead security roles at Instructure, Adobe, MX, and Amazon Web Services. While at Weave, Hillary prepared the company for the additional security scrutiny experienced leading up to and after Weave’s IPO.
Hillary also oversaw Workfront’s global team of security professionals to meet the security and compliance needs of its thousands of small businesses and enterprise customers leading up to the company’s acquisition by Adobe. Hillary will be responsible for guiding and evolving Drata’s global cybersecurity strategy, protecting internal operations, and its thousands of customers.
Drata’s account management
Nolen will oversee Drata’s account management, customer success, and support teams
As CCO, Nolen will oversee Drata’s account management, customer success, and support teams, steering efforts to continuously elevate the company’s unparalleled focus on customer experience.
Before joining Drata, Nolen served as SVP of Customers for Life at Clari, where he led the integration of the post-sale teams to deliver top-tier Net Revenue Retention and Net Promoter Score.
Expertise in modern and scalable customer journeys
He adds nearly 20 years of experience in customer-oriented roles from his time as Global VP at Teradata, in addition to VP roles at Salesforce and Samanage. His expertise in modern and scalable customer journeys that put the needs and value expectations of the customer at the forefront is critical as Drata maintains and accelerates its leadership position in the market.
“Drata’s customers are at the centre of everything we do, and it’s our top priority to innovate on their most pressing needs in a safe and secure environment,” said Adam Markowitz, Drata Co-Founder and CEO, adding “Bringing on Matt Hillary and Conor Nolen builds on our already exceptional standards of customer success while protecting our internal and external community to the highest degree.”