DNAKE, a pioneering provider of smart intercom solutions, has announced a significant update version V1.5.1 to its cloud intercom offering.
This update is designed to elevate the flexibility, scalability, and overall user experience of the company's intercom products, cloud platform, and Smart Pro APP.
For installer
Installer & property manager role integration
On the cloud platform side, several enhancements have been made to streamline processes and improve efficiency. A new "Installer+Property Manager" role has been introduced, enabling installers to switch seamlessly between two roles.
This new role consolidation streamlines workflows, reduces complexity, and eliminates the need for switching between multiple accounts on the platform. Installers can now effortlessly manage both installation tasks and property-related functions from a single, unified interface.
OTA update
Select the target device models for OTA updates with just one click in the platform
For installers, the update brings the convenience of OTA (Over-the-Air) updates, eliminating the need for physical access to devices during software updates or remote management. Select the target device models for OTA updates with just one click in the platform, eliminating the need for tedious individual selections.
It offers flexible upgrade plans, allowing instant updates or scheduled upgrades at a specific time, to minimise downtime and maximise convenience. This feature is particularly beneficial in large-scale deployments or when devices are located across multiple sites, significantly reducing the time and effort required for maintenance.
Seamless device replacement
Furthermore, the cloud platform now simplifies the process of replacing old intercom devices with new ones. Simply enter the MAC address of the new device on the cloud platform, and the system automatically handles the data migration.
Once completed, the new device seamlessly takes over the old device's workload, eliminating the need for manual data entry or complex configuration steps. This not only saves time but also reduces the potential for errors, ensuring a smooth and seamless transition to the new devices.
Self-service facial recognition for residents
This allows residents to conveniently register their face ID via the Smart Pro APP at any time
Installers can easily enable “Allow Residents Register Face” when creating or editing the project through the cloud platform. This allows residents to conveniently register their face ID via the Smart Pro APP at any time, anywhere, reducing the workload for installers.
Importantly, the app-based recording process eliminates the need for installer involvement, significantly reducing the risk of facial image leaks.
Remote access
Installers can simply access the cloud platform to remotely check devices without network restrictions.
With support for remote access to the devices’ web servers via the cloud, installers enjoy unlimited remote connectivity, enabling them to perform device maintenance and operations anytime, anywhere.
Quick start
For those eager to quickly explore the solution, the Quick Start option offers instant installer registration. With no complex distributor account setup required, users can dive right into the experience.
And, with future integration planned with the payment system, the seamless acquisition of a Smart Pro APP licence through online purchases will further streamline the user journey, delivering both efficiency and convenience.
For property manager
Multi-project management
With a single property manager account, the ability to manage multiple projects significantly boosts efficiency and productivity.
By simply logging into the cloud platform, property managers can switch between projects effortlessly, allowing for quick and efficient management of different projects without the need for multiple logins.
Efficient, and remote access card management
Property managers can conveniently record access cards via a PC-connected card reader
Manage access cards anytime, anywhere with the cloud-based solution. Property managers can conveniently record access cards via a PC-connected card reader, eliminating the need for on-site visits to the device.
The streamlined recording method enables bulk entry of access cards for specific residents and supports simultaneous card recording for multiple residents, significantly enhancing efficiency and saving valuable time.
Instant technical support
Property managers can easily access technical support contact information on the cloud platform. With just a click, they can contact the installer for convenient technical assistance.
Whenever installers update their contact info on the platform, it's immediately reflected for all associated property managers, ensuring smooth communication and up-to-date support.
For residents
Brand-new APP interface
The Smart Pro APP has undergone a complete transformation.
The sleek and modern interface provides an enhanced user experience that is both intuitive and efficient, making it easier for users to navigate through the app and access its features. The app now supports eight languages, catering to a wider global audience and eliminating language barriers.
Convenient, secure face ID registration
Residents can now enjoy the convenience of registering their face ID through the Smart Pro APP, without waiting for the property manager.
This self-service feature not only saves time but also enhances security, as it significantly reduces the risk of facial image leaks by eliminating the need for third-party involvement. Residents can rest assured of a secure and hassle-free experience.
Expanded compatibility
The update expands compatibility with DNAKE's cloud service, integrating new models
The update expands compatibility with DNAKE's cloud service, integrating new models like the 8” Facial Recognition Android Door Station S617 and the 1-button SIP Video Door Phone C112.
Additionally, it enables seamless integration with indoor monitors, allowing S615 users to simultaneously call the indoor monitor, DNAKE Smart Pro APP, and landline (value-added function). This update significantly enhances communication flexibility in residential and commercial environments.
Update for its cloud intercom solution
In conclusion, DNAKE's comprehensive update for its cloud intercom solution represents a significant leap forward in terms of flexibility, scalability, and user experience.
By introducing powerful new features and enhancing existing functionalities, the company has once again proven its commitment to innovation and customer satisfaction. This update is set to upgrade the way users interact with their intercom systems, paving the way for a more convenient, efficient, and secure future.