4 May 2023

ID scam is on the rise in Africa. According to a survey conducted by FICO, a prominent analytics software company, in 2022, every seventh person experienced an identity fraud incident in South Africa.

This factor, along with the growing demand for online services, makes it essential to strengthen the digital identity verification processes within businesses.  

Identification and verification

Powered by Regula's technology, Contactable’s solution recognises an identity document type immediately, automatically reads data, and performs numerous cross-checks of all information from all document zones.

This verification process helps spot any possible inconsistencies and detect illegal alterations and forgery.

Facial biometrics

ID photo images are digitally extracted and compared to the facial biometric images

In another layer of security, ID photo images are digitally extracted and compared to the facial biometric images of the persons and their golden source or system of record, such as a Home Affairs biometric image where available.  

The solution is backed up with Regula’s proprietary extensive document template database. It contains more than 12,000 templates of IDs from 247 countries and territories and is the standard by which a document’s authenticity is proven. 

Identity Document forensic verification

We are well known for providing a leading suite of products and solutions to our customers. Identity Document forensic verification allows us to further enrich our technology while combatting identity fraud in a fast and frictionless manner,” comments Daniel Robus, Contactable CRO.

He adds, “Having access to global partners who continue to evolve and extend their services gives our Contactable clients a depth of solution that is both world-class and locally relevant.”

Customer-centric

At Contactable, we have to remove obstacles from the process, and therefore the right partners are key"

Daniel Robus states, “The Regula team is responsive and customer-centric, which is what is needed when dealing with sensitive processes such as customer onboarding and KYC.”

At Contactable, we have to remove obstacles from the process, and therefore the right partners are key. Regula is one of those,” continues Robus.

Digital identity verification

Ihar Kliashchou, Chief Technology Officer at Regula said, “Digital identity verification implies multiple issues to pay attention to build a trustworthy service that is capable of frictionless onboarding of legitimate users and stopping fraudsters.”

We are proud of our partnership with Contactable and look forward to contributing our decades-long expertise in forensics and document research to modern and highly demanded remote identity verification services,” adds Ihar Kliashchou.