| This is the fifth consecutive year that NICE has been awarded by Relatório Bancario |
NICE Systems recently announced that it is the recipient of an award from Relatório Bancario (Banking Report) for its advanced technologies and contribution to innovation in the financial services sector. At the awards ceremony in Sao Paulo on December 1, NICE was commended for delivering multiple real-time solutions to address business challenges in this sector, such as risk and compliance, customer experience, operational efficiency, and employee engagement.
This is the fifth consecutive year that NICE has been awarded by Relatório Bancario. In past years, the company received accolades such as Best Contact Center Solution and Best Contact Center Management, based on successful customer deployments.
Marcos Cantarino, Publisher of Relatório Bancario
"NICE has positioned itself as one of the strongest vendors in the financial market by providing a cross-enterprise portfolio of solutions that allows customers to boost operational efficiency, cut contact center costs, and improve important metrics like first call resolution and customer satisfaction. Aside from delivering leading technological tools, NICE’s partnership, vision, and commitment to the business are what drive and sustain its customers’ success.”
Luiz Camargo, General Manager of NICE for Brazil and the Southern Cone says, "We are proud to receive this prestigious industry award from Relatório Bancario. This further reinforces the business value of NICE’s real-time analytics based solutions for financial institutions and across verticals. Companies are achieving measurable results with these solutions, resulting in an enhanced customer experience and significant cost reduction.”