Lush, a globally recognised brand of handmade cosmetics and personal care, entered Taiwan market in 2001 and established Lush Taiwan with its office situated in Downtown Taipei. Currently managing over 20 locations across the island and an online shop, the branch office also serves as the hub for stocking inventories and handling all the logistics arrangement.
As the product variety and the business grew over the years, logistics has become increasingly complicated, resulting in greater chances of making errors during packaging and shipment. To improve its operation efficiency, Benjamin Chen, General Manager of Lush Taiwan, contacted MESSOA to seek a network video solution that enables him to closely monitor the logistics process anytime. Mr. Chen also expected the solution to reinforce security to the office where valuable stocks are stored.
Solution
MESSOA provided a total solution consisting of the NCR870 1080p network cameras and a 4 channel standalone NVR to meet Lush Taiwan’s requirement. Cameras were installed at the office entrance and the packaging area where products are prepared and packed before being shipped out.
The NCR870 is a high-performance IP camera featuring exceptional video quality in 1080p clarity, which allows for clear images, more detail and better viewing experience when overlooking the logistics process. The Full HD resolution also provides a larger monitored coverage to ensure nothing is missed. Built-in proprietary Lumii™ Low Light Optimising Technology further enhances the camera’s sensitivity to deliver sharp images on a 24/7 basis.
Pairing with the NCR870 is the NVR203-004, a 4-channel Linux-embedded standalone NVR. Ideal for small-scale installations such this project, the NVR provides local display just like a DVR yet with high-quality video that can be viewed and recorded up to 1080p resolution in H.264 compression. The NVR solution too features a mobile application available on both iOS and Android, providing a convenient remote access for Mr. Chen to monitor the office in real time right on his Smartphone and tablet PC when he is on the go.
Result
The deployment of the MESSOA IP video surveillance system made an immediate difference at Lush Taiwan. Now with the ability to supervise the logistics operation through network video, the occurrence of packaging and shipping error has been significantly dropped. “The megapixel video lets me know exactly what is being handling by the staff and how it is handled at the packaging area, whether I am in the office or on a business trip,” said Mr. Chen. “Thanks to the MESSOA IP solution, I am glad to see fewer errors and much better operation efficiency now.”
Mr. Chen is also satisfied with the office’s enhanced security, knowing the staff safety and valuable stocks are now in good hands. And with the upgrading of operation efficiency and workspace security, he is confident that Lush Taiwan’s business will flourish for a long time to come.