22 Jun 2009

SIA's CST provides information about the entire process of training a central station operator
The Security Industry Association is offering the only 40-hour central station training (CST) programme in the industry that includes classroom training with proctored exams and certifies students to be both operators and instructors.

SIA's CST course is a cost-effective programme that provides information about the entire process of training a central station operator from experienced instructors. It identifies the necessary elements of an in-house training programme and teaches techniques for evaluating progress and working with students to improve their performance.

"As a result of attending the central station training course, I was able to streamline the existing operator training to include more standardised procedures and workplace scenarios for our colleagues," said Andrew Skehan, Quality Analysis Specialist in Citizens Financial Bank's Capability Investigations and Physical Security Division. "It made me rethink my approach to projects and issues. Since completing the course, I have been given the responsibility to apply the methods and principles of the CST course throughout our division."

The next CST courses are:

July 20-24 (Kissimmee, Fla.)
Hosted by Micro Key Software

August 17-21 (Alexandria, Va.)
Hosted by Security Industry Association

September 14-18 (Kissimmee, Fla.)
Hosted by Micro Key Software

October 5-9 (Baltimore, Md.)
Hosted by AlarmWatch Monitoring Services

The course is $550 for SIA members and $650 for non-members.