The RISCO Agility™ 3 wireless alarm panel is targeted at the residential and commercial market with a comprehensive feature and accessory set. To prevent false alarms and provide maximum useful information in the event of a genuine activation, the Agility panel delivers visual verification by transmission of site images to the user’s smart phone or web client. It is now also possible for those images to be received and responded to in an alarm receiving centre with Bold’s integrated monitoring platform, Gemini.
Bold Gemini provides the total control room solution for fire, intruder, panic, CCTV, lone worker and other security systems into a single monitoring platform. Popular in private control rooms as well as in commercial monitoring centres, Gemini is most widely deployed where there is a requirement to monitor diverse security products across dispersed sites.
The Bold software automates, filters and prioritises incoming alarms and events before presenting them to the operator in an easy to use workstation interface. Alarms can be verified in Gemini with audio, visual and sequential confirmation and, with all the security products popularly used in alarm monitoring control rooms being supported in the software, it provides a very slick solution for false alarm filtering within a single user interface.
The integration work for Agility™, connecting to the RISCO Cloud, allows the user not only to interact much more closely with the site, but also the reassurance that any visually verified alarms will be actioned in a timely manner and in accordance with agreed service levels by their monitoring centre.
Bold Communications MD, Brian Kelly, commented, “Co-operation and collaboration between manufacturers and software management developers is becoming more important than ever as security products become ever smarter and more functional. However, the overall objective remains the same - providing the right tools for an efficient response when required, and filtering out false and low priority activations. The work completed for this integration satisfies both objectives in a seamless and effective way.”